Thanh NGUYEN

• Hunting new small and medium companies and maintaining network with corporate decision makers • Site visiting clients frequently, entertain them and explore their business models, financial plans, financial needs to analyze corporate strategy • Opening business banking accounts for companies, delivering excellent services and cross-sell other products including lending, FX, overseas payment, POS... • Portfolio management and ensure revenue generated from portfolio • Proactively acquiring new partnership channels to get monthly referral • Usually attending networking events, road shows, workshops to widen the network • Co-operating with chambers and business associations to organize events, seminars for companies

• Generating and maintaining relationship with corporate clients to offer employee banking service and cross sell other banking products like personal loan, mortgage, insurance • Making presentations to introduce all kinds of products to customers • Ensuring the highest penetration of portfolio • Setting and executing sales plans and events at clients’ site for sales team members to increase productivity and reach agreed target • Coaching team members about products, new policy and sales skills to make sure professional service quality and target commitment • Motivating and developing the team to achieve sales targets

• Finding new customers • Researching sources for developing prospective customers by making phone calls and presentations; • Cooperating with Vietnam Chamber of commerce and Industry (VCCI), HCMC Union of Business Associations (HUBA) to organize seminars of “Foreign Investment” • Following up with potential clients until the deal is closed • Providing excellent customer service to clients • Managing and updating any activities of clients in CRM system • Training new staffs

• Strengthened relationship with existing corporate clients and found new clients to meet monthly sales target. • Analyzed financial statement, cash flow, financial ratio and offered the credit limit to corporate customers. • Followed up and dealt with all requirements which are related to the corporate clients’ account at PVFC. • Raised fund through launching some investment products like term deposit, value paper trading, trust investment. • Made monthly Cost-Return reports and other planning reports to the manager

• Consulted customers how to make investment with highest return • Handled VIP customers’ enquiries relating their bank accounts. • Introduced new banking products which are inclusive of life insurance, car insurance, home loan, cars loan to customers and referred them to Relationship Managers to obtain high sales targets. • Data entry with high speed (used to serve around 200 customers per day), scanning, filing and cross check vouchers. • Followed and solved feedbacks as well as complaints from customers.

Awarded the certificate of International Business English Contracts issued by Foreign Trade University, Hochiminh city branch, Vietnam 2006. Level: Upper Intermediate.