Thangjam Langamba Meitei

Customer service Senior Executive @ IndiGo (InterGlobe Aviation Ltd)

About

Currently contributing as a Senior Executive at IndiGo (InterGlobe Aviation Ltd), leveraging skills in customer service management and customer experience to support organizational objectives. Prior experience includes roles in guest services and food and beverage management, fostering a strong foundation in customer-facing environments. Holds a Bachelor of Arts from The N.G. Mani College with a focus on enhancing service excellence. Dedicated to utilizing expertise in customer service and hospitality to contribute to organizational growth and success.

Country

City

India

Industry

Airlines/Aviation

Skill

EMERGENCY RESPONSE MANAGEMENT, Emergency Management, Computer Literacy, Customer Service Management, Computer, Customer Experience, Customer Support, Airport Operations, Customer Service Representatives, Hospitality Industry, Foreign Languages, Guest handling , Food & Beverage, Flexible Schedule, Customer Service, Hospitality, Spanish, English, Manipuri, Hindi

Experience

Customer service Senior Executive

IndiGo (InterGlobe Aviation Ltd)

2022-10 - Present · 4 yrs

Purnia, Bihar, India

• Enhanced customer service operations at the airport by efficiently handling irregular operations (IROPS). • Assisted passengers with inquiries and ensured compliance with international document checks. • Managed financial documentation and verified weighing scales at service counters to maintain accuracy.