Thanaporn P.

Thanaporn P.

Senior User Experience Designer @ Allianz Technology

About

A passionate UX/ Product designer, inclusive and diversity supporter, a part-time baker, entrepreneur at heart I am striving on the challenges to understand the user needs/ pain points by applying design thinking, user centric design and connecting the dots with Business needs for the best design decision. I am energetic, hard-working and open-minded. I am not afraid to try new things. I learn from my mistakes. I believe that knowledge is infinite that one should never stop learning. Skills include: - User flows design & wire-framing - Design System - Information architecture - Prototyping - Workshop facilitation - User research - Design process improvements - Communications & Public Speaking - Agile Process Portfolio: https://drive.google.com/drive/folders/1K1VwQm93yoKoVies-i-4m1uWaiBOk56a

Country

Thailand

City

Bangkok

Industry

Design

Skill

Heuristic Evaluation, Usability, Web Content Accessibility Guidelines (WCAG), Social Media Marketing, Graphic Design, Marketing, Advertising, Online Advertising, Adobe Photoshop, Photography, indesign, Final Cut Pro, iMovie, Keynote, YouTube, Microsoft Office, Social Media, Marketing Strategy, Microsoft Excel, Microsoft PowerPoint

Experience

Allianz Technology

Senior User Experience Designer

Allianz Technology

LinkedIn
2022-12 - Present · 3 yrs 10 mos

Bangkok, Bangkok City, Thailand

AGCS (Allianz Global Corporate & Specialty) Large Corp Underwriting Workbench Collaborating closely with Product Owners (PO), Project Managers (PM), Business Analysts/System Analysts (BA/SA), Front-end Engineers (FE), and Back-end Engineers (BE) to conceptualize and implement new features aimed at enhancing support for Multinational Insurance Underwriters. This initiative has resulted in a fivefold acceleration of the underwriting process. Ensuring alignment with various AGCS design squads and NDBX (Allianz’s Central Design System Team) to guarantee compliance with guidelines in the utilization of components. This strategic approach has led to a 50% reduction in development and testing time, as pre-made components from the Design System are readily available for use. AP (Allianz Partner) Collaborating closely with Product Owners (PO) and Business Analysts (BA) to revamp the Hexalite mobile and web applications. Hexalite is a system facilitating road-side assistance case dispatching and monitoring, involving service fleets, assistance drivers, and end-customers. The objective is to enhance user experience based on feedback obtained from actual users.

EarlyDay

Graphic Designer

EarlyDay

LinkedIn
2022 - 2024-3 · 2 yrs

United States

Design social media templates and Email Workflows

SCB TechX

User Experience Designer

SCB TechX

LinkedIn
2021-7 - 2022-12 · 1 yr 6 mos

Bangkok, Bangkok City, Thailand

POINT X Spearheaded the design and development of the Point application, allowing users to convert Credit Card Points into currency. Undertook responsibilities in UX/UI design, development of user flows, and the ongoing maintenance and enhancement of the app within stringent timelines. Conducted Usability Tests to ensure design decisions aligned with users' expectations, creating a seamless experience while adhering to business objectives. Collaborated closely with PM and PO to define a reasonable "Define" Phase and working process in the POINT X app. Created Design Systems for POINT X app, POINT X Merchant, and POINT X Admin Portal. Organized, managed, and developed a systematic approach to store user flows for efficient handover to developers. - Conducted Usability Test to ensure that the design decision aligns with the users' expectations & needs to create the smooth experience for the users while still holding on the Business aspects. - Working closely with PM and PO to develop a reasonable "Define" Phase and working process for the UX team in POINT X app. - Create Design systems for POINT X app, POINT X Merchant, POINT X Admin Portal. - Organized, Manage and develop a way to store user flows to be hand over to developers. - Planned, Organized and Facilitate most of the internal team bonding, knowledge sharing team activities.

SCB – Siam Commercial Bank

Product Designer

SCB – Siam Commercial Bank

LinkedIn
2020-1 - 2021-7 · 1 yr 7 mos

Bangkok Metropolitan Area, Thailand

iOnboard, iProfile Collaborating closely with Product Owners (PO), Project Managers (PM), Business Analysts/System Analysts (BA/SA), Front-end Engineers (FE), and Back-end Engineers (BE). Contributed to the development of tablet applications, iOnboard and iProfile, designed to streamline customer onboarding processes at SCB branches. The applications facilitate eKYC processes and enable the efficient editing of customer information, resulting in a threefold acceleration of the onboarding process. Independently supported the full squad in implementing new user flows and incorporating new UI enhancements. Established a comprehensive Design System library and Manual for knowledge transfer purposes for iOnboard and iProfile. SCB EASY APP Conducted Usability Test research for the SCB Easy App in collaboration with UX researchers and the Marketing Team, utilizing the design thinking process to gain insights into user pain points. Planned, organized, and facilitated internal team bonding and knowledge-sharing activities to promote a collaborative team environment.

Polpa (Acquired by dahmakan)

Freelance Graphic Designer

Polpa (Acquired by dahmakan)

LinkedIn
2019-7 - 2020-4 · 10 mos

Bangkok Metropolitan Area, Thailand

Designing social media artworks - Emails - Facebook Posts - Instagram Post - Instagram Stories - LINE

Pomelo Fashion

Visual Designer, Senior Associate

Pomelo Fashion

LinkedIn
2019-1 - 2019-12 · 1 yr

Bangkok Metropolitan Area, Thailand

- Executing artwork and animated videos for Pomelo Promotion which are displayed on the website, Instagram stories, email, Facebook posts, Facebook ads and Display ads. - Design, plan, and maintain Pomelo Desktop, Mobile Web/Application - Align with Editorial Team, PR Team, and Campaign team to brainstorm for each campaign briefing and executing them in a creative manner. - Coordinate with the Marketplace team by designing artwork and image selections that match with the nature of each market. - Oversee Junior Visual Designers, delegating day-to-day works, and managing work schedules with project managers.

GuavaPass

Graphic Designer

GuavaPass

LinkedIn
2016-7 - 2018-12 · 2 yrs 6 mos

Bangkok Metropolitan Area, Thailand

- Working closely with the Marketing team to generate creative ideas, and creating and designing emails that align with the brand identity. Proven track record in generating sale up to 600+ conversions in a single email campaign. - Acquired skills in HTML to help the email marketers to manage, code, schedule, and deploy email campaigns for all 12 markets - Developed a new sales landing page that created a better user experience with the UI team and Growth team. - Generated artwork in various types of designs for printed goods, Ambient Ads, leaflets, brochures, and social posts upon request by the team members across 12 markets in Asia and the Middle East.

McCann

Client Service/AMD/New Biz (Internship)

McCann

LinkedIn
2015-6 - 2015-7 · 2 mos

Bangkok Metropolitan Area, Thailand

- Working closely with Account Executives creating their marketing pitch by doing background research in given brand along with competitor analysis.

Assumption University

Art Direction Team Lead | Advertising Workshop 2015

Assumption University

LinkedIn
2015 - 2015

Bangkok Metropolitan Area, Thailand

- 2015 Advertising Workshop in School of Communication Arts, Assumption University of Thailand Executing a brand roadmap for Miyazaki Teppanyaki (MK Group) by identifying problems, doing the consumer research, analysing the research findings and executing the solution for the brand. - In charged of an Art Direction team, a team of 10+ talented students team to create a hands-out book for the workshop showcase day.

Assumption University

Head Of Public Relations | Kabuanboon Project

Assumption University

LinkedIn
2014 - 2014

Chiang Mai, Thailand

Kabuanboon Project is an non-profit Organization that help the villagers in Sameong district, Chiangmai to develop their living conditions by bring their agriculture products to the end consumer in the city without any middle man. All the money we have raised will be returned to the villagers and help preserving the forest holding philosophy of the sufficiency economy principle of his majesty. I was in charge of the Public Relations Department. Proven track record in our project recieved Albert Prize award for 'THE BEST SERVICE LEARNING PROJECT' for a second time and a FINALISTS in 'THE BEST PROJECT OF THE YEAR' Our project also entered two TV programs, Generation Active Competition along side with Pun Fun the Bundith Reality Show at NOW26.

Education

Assumption University

Assumption University

LinkedIn

Advertising

2012 - 2016 · 4 yrs

Thanaporn P.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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