Tetiana Kotvytska

• Reviewing Contracts (franchise & Management) and identifying their commercial traits • Gathering information from several departments and update the company dashboard • Planning and organizing the meeting of the COO • Planning the arrivals of the company clients and organize their accommodation, transportation, and trip schedule • Negotiating and identifying potential suppliers when it comes to travel agencies, airline, hotels, and car rental • Administrating the Google workspace

• Monitoring the creative brief used for brand development • Developing the budget and comparing it to the actual to ensure target are set and met in the day-to-day activities • Leading the day- to day operations while coordinating with all the department • Identify high potential talents and work on their career path • Training the sales techniques and ensure that they are being implemented • Monitoring the Cost of Goods Sold and the variable expenses to ensure they are in line with the set budget • Following up on guest satisfaction and feedback

• Managing the company’s projects which involve production and promotion for various products and services • Monitoring the budgeting versus the day-to day variables expenses • Administrating the marketing, production, social media, and events teams globally to ensure the targets achieved as per the schedule and realized as per the initial plan • Resourcing projects requirements to accomplish the project goals and targets • Identifying the potential dispute and pro-actively work on eliminating them • Creating and updating dashboards for the senior management to be aware of the progress • Providing administrative support for the for the global project team

• Overseeing and developing Marketing Campaigns for Beauty & Fashion • Generating and pitching ideas and tactical strategies for the brand • Tailoring strategic PR campaigns • Producing Financial Reports • Molding Companies newsletter and publishes • Creating the contents for the website and social media • Analyzing the media coverage, compiling, and distributing financial & statistical information

• Ensuring the clients experience is implemented to the fullest in all the service provided in the salon • Following the comments posted on the social media and interact with the followers • Handling customer complaints

• Implementing the company guidelines in the day- to-day activities • Liaising with the various department to ensure deadline are met and projects objectives are realized