Terry Wehmeier

Technical Pre-Sales

Deliver consultancy services to a diverse client base in architecting, administering, troubleshooting, and upgrading complex network infrastructures. Interfaced with clients in gathering requirements and determining resources needed for challenging systems engineering projects. Liaise with vendors in negotiating and procuring tools, equipment, and software required for successful project completion.

Coordinated a wide range of high-level systems engineering functions throughout all phases of pre-sales and post-sales delivery cycle. Addressed customer objectives by gathering information vital to successful project delivery and advising on key technical aspects of projects. Initiated and maintained strong customer relationships with new and recurring customers. Formulated and implemented technical content for inclusion in statement of work (SOW). Produced detailed technical architectural and implementation design documents. Partnered closely with project management teams in planning and formulating migration strategies. Defined project deliverables and schedules in collaboration with pre-sales and project management teams. Managed vendor relationships in negotiating cost-effective resources. Generated proposals in response to changing customer business and systems-performance requirements.

Facilitated design, deployment, support, and upgrading of sophisticated information systems and IT solutions for $2.6B enterprise. Designed and architected new systems and upgrades with a goal of long-term viability. Liaised extensively and cultivated relationships with C-level management and key business partners/stakeholders. Procured cost-effective infrastructure-development resources through savvy vendor negotiations. Consistently delivered all infrastructure projects under budget and ahead of deadline through effective resources management.

Held chief accountability for leading design and delivery of a broad spectrum of highly complex storage services and solutions as a key member of the practice engineer team. Performed dual functions in handling both customer billable post-sales and pre-sales technical support. Interfaced with clients in gathering and conducting in-depth analysis of business and technical requirements. Worked closely with sales engineers in winning and closing accounts and addressing customer needs/inquiries. Planned and coordinated detailed assessments of storage technology to ensure alignment with industry standards. Guided, coached, and assigned responsibilities to team members in various tasks for administering SANs and performing storage systems administration.

Promoted rapidly to the role of Implementation Specialist from the initial Senior Customer Engineer role based on exemplary performance, acute technical acumen, and exceptional customer service. Administered full life cycle for custom integration of EMC product solutions. Facilitated customer technical consultations and product demonstrations, and coordinated pre-site inspections, initial installation, implementation, customization, testing integration, and other key aspects of customer implementations. Conducted in-depth troubleshooting and problem-solving of software implementation and configuration issues. Liaised extensively with customers, sales and project management teams, and other key staff throughout implementation process. Generated a wide array of technical documentation and reports.