Terry N.

Director of Operations, Southeast @ LECANGS LOGISTICS

About

Operations and supply chain leader with extensive experience driving performance, efficiency, and compliance across large-scale 3PL and e-commerce warehouse networks. I specialize in end-to-end warehouse operations, KPI management, process optimization, safety compliance, and continuous improvement using Lean and Six Sigma methodologies.Certified Six Sigma Black Belt and OSHA 10-Hour Safety credentialed, with deep expertise in quality, social compliance, and environmental management systems. I am also an APSCA Certified Social Compliance Auditor and SA8000 auditor, with additional qualifications across ISO9001, ISO14001, OHSAS18001, and HACCP internal auditing. My background further includes national certifications in cleaner production and energy management in China.I bring a strong track record of leading multi-site operations, elevating warehouse performance, improving cost efficiency, and ensuring operational excellence through rigorous process discipline, data-driven decision-making, and cross-functional leadership.Passionate about building resilient supply chains, strengthening compliance standards, and delivering world-class operational resultsresults.

Country

City

United States

Industry

Logistics & Supply Chain

Skill

Six Sigma Black Belt, APSCA Certified Social Compliance Auditors, Corporate Social Responsibility, Quality Management, Sustainability Consulting, Internal Audit, Ethical Sourcing, Employee Training, Management

Experience

Director of Operations, Southeast

LECANGS LOGISTICS

2025-1 - Present · 1 yr 9 mos

United States

Led multi-site warehouse networks across the U.S. Southeast. Currently oversee 6 warehouses totaling 2M+ sq ft (Houston, Savannah, South Carolina, Memphis) Accountable for operations KPIs, people leadership, strategic expansion/rightsizing, and safety & compliance. Proven track record closing underperforming sites, stabilizing transitions, and building high-performing teams while maintaining service levels and cost discipline.

Lead APSCA-certified Auditor

ESTS

2024-1 - 2025-8 · 1 yr 8 mos

Georgia, United States

Led audits of Starbucks suppliers in the US and Canada

Director of Operations, East Coast

JINGDONG Logistics

2024-7 - 2025-1 · 7 mos

United States

Oversaw 4 US East Coast warehouses in NJ and GA totaling 1.1M sq ft. Scaled peak throughput to 110K orders/day in East Coast while improving cost-to-serve and SLA. Led TikTok network sites to #1 (ATL) and #2 (NJ03) in the US—turning ATL from lowest-rated before my takeover to top performer during Black Friday/Cyber Monday season.

Warehouse Manager

递四方 4PX EXPRESS USA

2020-9 - 2023-12 · 3 yrs 4 mos

New Jersey, United States

Oversaw two New Jersey fulfillment centers totaling 0.87M sq ft. Delivered peak throughput of 30K orders/day while achieving #1 nationwide in both on-time performance and cost efficiency. Built repeatable playbooks across labor, slotting, and carrier strategy to balance speed, quality, and unit economics.

Head of Operations, US

Shenzhen Bessky Technology Co.,Ltd

2017-8 - 2022-8 · 5 yrs 1 mo

United States

Built the U.S. warehousing network from the ground up, overseeing four facilities in New Jersey and California from site leasing and warehouse build-out to staffing, leadership pipeline development, and go-live operations. Owned end-to-end operational management, including KPI design and tracking, cost control, and 3PL/vendor management to ensure service, quality, and margin targets were met. Provided strategic guidance on network design, such as warehouse site selection, expansion planning, and consolidation/closure decisions based on volume trends and cost–to–serve analysis.

Managing Partner

Clambo LLC / Firststop Warehouse LLC

2014-9 - 2017-2 · 2 yrs 6 mos

3849 Stephens Ct, Tucker, GA, 30084

Managed end-to-end e-commerce operations, including product sourcing from China, listing optimization, pricing, and customer service, as a third-party seller on Amazon, eBay, Walmart, and Etsy. Returned item liquidation.

Graduate Research Assistant

Georgia Tech Scheller College of Business

2012-8 - 2014-5 · 1 yr 10 mos

Atlanta GA

Graduate research assistant in Finance.

Intern, Marketplace Intelligence

Manheim by Cox Automotive

2013-5 - 2013-8 · 4 mos

Atlanta Metropolitan Area

Analyzed operational and financial data, enhanced the database to meet research standards, and developed customized management reports using SAP BusinessObjects.

Project Manager, Co-founder

Shenzhen Sustain Technology Service Co., Ltd.

2011-7 - 2012-6 · 1 yr

Shenzhen

Directed cross-functional CSR and quality improvement projects for 17 manufacturers, embedding sustainability into operations and securing $60M in orders.