Terry Arnold

General Manager @ B&M Retail

About

An experienced and accomplished retail manager, who believes strongly in the power of teamwork and leadership. I am customer focused and feel strongly that any successful retail business needs to put the customer experience first. Sustainable growth in any retail business will be delivered with customer loyalty. Great service from fully engaged and enthusiastic colleagues is the difference I strife to ensure my teams deliver daily.

Country

United Kingdom

City

Canterbury

Industry

Retail

Skill

Retail, Loss Prevention, Merchandising, Visual Merchandising, Profit, Store Operations, Store Management, Retail Sales, Shrinkage, Merchandise Planning, Driving Results, Multi-channel Retail, Performance Management, Inventory Management, New Store Development, Sales, Customer Satisfaction

Experience

General Manager

B&M Retail

2013-7 - Present · 13 yrs 3 mos

Folkestone, England, United Kingdom

Responsible for colleague recruitment, development and training. Full P&L control and complete stock management accountability. Proud to lead a customer focused team in a value retail environment where great customer service and experiences are delivered to ensure customer loyalty in a highly competitive market.

General Manager

Matalan

2012-8 - 2013-7 · 1 yr

Manager

WHSmith

2012-2 - 2012-8 · 7 mos

Store Manager

Dixons Retail

2010-1 - 2012 · 2 yrs

Dixons Travel Eurotunnel & Stansted

Responsible for colleague training, development and engagement. Full P&L accountability. Full stock control management and inventory control. Leading a retail focused team with a belief that quality service to customers needs delivered long term sustainable financial results. With the support of management a colleagues delivered record breaking results against company targets.