Terrence Siu

L’Occitane Group is a prestige beauty group which owns multiple retail brands including L’Occitane en Provence, Melvita, ELEMIS, SOL de Janeiro, Erborian, L’Occitane au Bresil, etc. As the CIO for APAC, managing the full IT functions and teams across the APAC region and partnering with business stakeholders and country GMs to drive business growth thru digital transformation.

Being the Head of Group IT, managing full IT functions and teams across the region and supporting the growth of multiple brands under the group, including Vita Green, Tea Chateau, Doctor’s Choice, Naturo Vita, etc. Driving the group with Digital Transformation and taking on new initiatives leveraging latest technologies to move the group to a global-scale.

Managing the Regional IT team for implementing and delivering retail projects in Asia, which includes POS, CRM, ECOM, Store of the Future (digital screens, iPad Apps) and OmniChannel initiatives. Responsible for SAP/ERP integration and digital transformation with new middleware. Defining the Asia Regional support model to support the entire regions for the retail IT operations.

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products and is the brand owner for brands such as Estée Lauder, Clinique, Origins, Tommy Hilfiger, M·A·C, La Mer, Bobbi Brown, Donna Karan New York, DKNY, Aveda, Jo Malone London, Bumble and bumble, Michael Kors, Darphin, Tom Ford, Smashbox, Ermenegildo Zegna, AERIN, Tory Burch, RODIN olio lusso, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, By Kilian, BECCA and Too Faced. Working under APAC PMO, my responsibilities span across various areas such as Project Management Governance, Budget and Cost Control, Project Charter and Business Case Approvals, Demand Planning as well as acting as a Regional Project Manager specializing in Retail Omni-Channel projects and Corporate Collaboration projects (using SharePoint O365). Projects under my portfolio including Retail Omni-Channel Projects for Korea GlamGlow, Korea M.A.C., Hong Kong Estee Lauder, Taiwan CRM, China Retail Store SSO as well as Korean Innovation Net built on O365. Recently, I have also been assigned as the overall project manager for the company's first-ever GIS Technology Day in APAC, which has involved 6 global well-known Technology Leaders setting up booths and presentations to the company's top management (all GM-level or above). The event has been a tremendous success in the APAC region.

Retail Program Manager (People and Project Manager): - Managed the Retail IT team which consists of 4 people, 1 AM, 2 SA and 1 AP - Worked with external vendors on POS enhancement / POS related projects - Responsible for Esquel’s retail brand, PYE’s IT operations and projects (POS, CRM, eCommerce and BI) - Define and implement PYE's overall retail strategy in O2O and Omni-Channel - Re-design and develop the Loyalty Program in SalesForce.com - Align with business for strategic planning - Utilized data for internal business reports to assist business decision making HR Program Manager (People and Project Manager): - Managed the HRIT team which consists of 5 people, 1 M, 1 SSA, 2 SAs and 1 AP - Worked with external vendors on new HRIS evaluation - Responsible for the strategic Mobile Application, EsquelPass targeting on worker efficiencies and HR people caring SharePoint Architect: - Successfully implemented a very large scale roll-out of SharePoint 2013 / Online (Office 365) within the group with around 4000+ user base across HK, China (multiple cities), Vietnam, Malaysia, Sri Lanka and Mauritius (Esquel is Microsoft’s largest SharePoint Online (Office 365) subscription enterprise in ASIA) - Worked with Microsoft directly to define SharePoint Governance Model and Guidelines and have it implemented across the group - Defined SharePoint strategic direction, application roadmap with internal top management - Acted as internal subject matter expert and consulting resources SharePoint & Web Development Manager (People and Project Manager): - Successfully built and managed a new SharePoint development team from scratch which consists of 9 people, 1 admin, 1 SSA, 1 SA, 2 SAP, 1 AP, 1 Support Manager, 2 Support Engineers - Managed offshore development center (ODC) developers - Portfolio and Project Management for various types of IT projects - Solid experience in applying Waterfall and Agile methodologies in projects

Key responsibilities: - In charge of Support Functions projects in ASIA, which span across areas of Collaboration (SharePoint, Workflow), Retail (Retail KPI, POS integration/interfaces), BI/DataWarehouse and SAP (FICO), etc. - Responsible for Project Management Methodologies roll-out in ASIA IS and defining Project Management Templates (Project Charter, Stakeholder Register, Business Case, RACI Matrix, Project Plan, etc.) - Internal trainer of Project Management Methodologies in ASIA (classroom training for top management + Key Users) Major projects managed: - SharePoint Platform for ASIA (a large CMS implementation for different subsidiaries) - SharePoint 2010 Migration (MOSS 2007 upgrade project planning) - Retail KPI BI project for ASIA Countries (China, Japan, Korea) - Retail POS sell-out/sell-thru/traffics data interfaces for ASIA Countries (China, Japan, Korea) - CAPEX/OPEX Approval Workflow project for ASIA Countries (China, Japan, ASIA office) - Full life-cycle SAP project management for China, Korea and Taiwan (FICO modules, BPM, Blue Print, Historical Data Load, Statutory Reports, UAT, Master Data and Bank Interfaces, etc.)

Member of the COE Team. Responsible for SharePoint and Web projects. Technical Consulting, System Presentation/Demonstration, Systems Analysis & Design, Project Management, Vendor Management and User Training

Key responsibilities: - Pre-sales and post-sales demonstration - Client trainings - Project management and scoping - Project and technical consulting and solution recommendation - Technical custom solutions implementation for clients - Technical Lead for APAC's largest client - System analysis and requirements specification preparation - Statement of Work (SOW) preparation - External vendors management - Travelling around APAC regions to do on-site trainings and pre-sales presentation *APAC Star Award winner* - One of the best employee awards in APAC Due to be promoted to Sr. Technical Consultant by Dec 2010

Team leader, leading developer for entreprise applications, CMS solutions. Key responsibilities: - Acting as a team leader and technical lead in the technical team - Supervising a team of Analyst Programmers - Assisting project managers in System requirements Analysis and Design - Providing technical documents such as functional specifications - Designing and implementing large-scale systems - Carrying out system integration such as GoPublish CMS and MOSS 2007 Customization - Maintaining and enhancing existing systems - Providing system demonstration and end-user training Additional responsibilities: - Assisting the technical director in recruiting new team members - Taking part in project brain-storming sessions, project pitching - People coaching Major projects involved: Swire Properties Corp. Site (MOSS 2007), Swire Properties TUH (MOSS 2007), AIA (WSS 3.0), Starstreet, Walt Disney Parks & Resorts, etc.