teron corbitt

* Filled in for the Director and Technical Director as needed * Produced and taped music videos, documentaries, news packages, Public Service Announcements (PSAs) and skits * Worked all positions in the control room and the studio booth * Brainstormed, researched and created interesting, news-worthy stories * Maintained manners and respect for the other students during high-stress moments

* Strategized collectively with co-workers to ensure housing applications were comprehensive to incoming students * Developed training material, housing questionnaires, phone etiquette and procedural documents to effectively master parent/student communication * Resolved complex room assignments and financial account issues with students and parents * Maintained university’s policies and procedures regarding FERPA and various equality regulations * Consistently met high customer satisfaction by ensuring all parent and student issues were thoroughly addressed * Successfully lead team decision-making processes to ensure results beneficial to both the housing department and students * Commended by supervisors for excellent communication and problem-solving skills * Commended for exceptional time –management skills while managing phone calls, filing, e-mailing and organizing the office * Provided information to prospective students during orientation sessions and other departmental events, such as the Housing Fair

* Responsible for maintaining the integrity and branding of Walt Disney World, a Fortune 500 company by utilizing Disney’s “Four Keys of Great Service”: safety, courtesy, show and efficiency * o Maintained “Four Keys” during peak seasons, where guest count exceeded 40,000 * Carried out essential duties and responsibilities, such as: seating control, resolving customer complaints, stocking and cleaning stations, and ensuring standards of quality and service * Strategized and estimated daily food and beverage quantities to reduce waste and costs * Met the needs of a diverse population of guests in various roles: hosting, greeting and meal preparation * Interacted with guests of various linguistic and cultural backgrounds * Maintained character role to create “magical moments” for guests of all ages * Motivated and assisted co-workers with completing tasks

* Inspect vehicles and discover defects, such as missing parts, frame mutilations and missed connections * Cooperate and communicate with team members to ensure safe and effective workplace habits * Train new team members and aid colleagues to alleviate stress and production decline * Increase safety, efficiency, and productivity of multiple work stations via the Kaizen process

Activities and Societies: Broadcast Association, Men of Excellence, Black Voices,