teresa wallace

administrator

About

A hard-working, reliable and trustworthy individual, with a keen eye for detail and excellent communication skills. An enthusiastic, flexible and committed team member, who uses their initiative and is able to work independently. A highly motivated and organised problem solver, who enjoys a challenge, and is always willing to go the extra mile to complete assignments

Country

united kingdom

City

coventry

Industry

hospital & health care

Skill

Experience

administrator

ostas

2006-3 - 2009-3 · 3 yrs 1 mo

* Liaise closely with Trainers/Instructors regarding diaries * Arrange training with external companies and member of the public * Work and produce Ostas planners * Prepare course materials * Recording delegate attendance and issue certificates, licences and passports

office manager

summersault communications

2005-2 - 2006-1 · 1 yr

* Manage the working environment * Source equipment and supplies * Support colleagues to allow them to produce the products and services for the company.

transport supervisor

acr logistics

2004-10 - 2005-1 · 4 mos

* Supervise drivers and Porters to ensure compliance with policies and procedures. * Liaise with transport staff and suppliers to ensure deadlines are met and ensure sufficient human resources are available to cover periods of high volume.

administrator

nhs institute for innovation and improvement

Visit www.institute.nhs.uk to view our work on improving healthcare and patient outcomes for the NHS. The NHS Institute transforms good ideas into workable solutions for improving the NHS. We have developed proven and effective products in critical clinical areas which could save the NHS £6bn.

programme administrator for the ambulatory emergency care network

nhs institute for innovation and improvement

2010-6 - 2013-3 · 2 yrs 10 mos

* All of the above duties * Arranging travel and bookings for the whole team. * Managing external enquires, liaising with everyone involved in the programme from the team to, wider stakeholders, external contractors and database management. * Diary Management and support for the Head of Design & Development * Host meetings and events using Webex (Virtual meeting facility). * Update customer records on the Customer Relationship Management System (CRM) used by the organisation

scheduler

calor gas

2009-3 - 2009-12 · 10 mos

* Responsible for creating a schedule and managing a team of Engineers to undertake maintenance work and emergency call out * Handle customer enquiries, complaints, arranging appointments * Invoicing * Liaising closely with Engineers regarding diaries.

administrator and project support

coventry winter night shelter

2013-12 - Present · 12 yrs 10 mos

* Monitor inbox * Communicate with volunteers regarding queries, sending applications advising of training * Work with Project Co-ordinator re selection of volunteers, registration of guests.

programme assistant

ambulatory emergency care delivery network

2013-3 - Present · 13 yrs 7 mos

* Event Co-ordination for national events, including venue location, associated liaison with the venue, speakers and delegates, registration management and provision of event support on the day. * Supporting the AEC Network national team involved arranging conference calls/web meetings/co-ordinating core & team meetings * Relationship management with external organisations e.g. Hospital Trusts, professional colleges * Diary management for the programme lead