Ten Nguyen

Head of Innovation Solutions @ The CrownX

About

I am a seasoned technology leader with a strong track record in building and scaling digital solutions for e-commerce, modern trade (MT) retail, and traditional trade (GT) distribution. With over a decade of experience leading cross-functional technology teams, I have held Head of Technology / Head of Solutions roles at leading companies in Vietnam, where I delivered impactful innovations that transformed core business operation.

Country

City

Vietnam

Industry

Information Technology & Services

Skill

Information Technology, E-commerce, Microsoft SQL Server, Visual C#, VB.NET, Email Marketing, Social Marketing, OpenX, Warehouse Management, Service Delivery, MapInfo, MAP

Experience

Head of Innovation Solutions

The CrownX

2023 - Present · 3 yrs

HCM, Việt Nam

- Spearheaded end-to-end development and deployment of a nationwide DMS platform to manage distribution channels, field sales, and inventory flows across thousands of outlets. - Defined technology architecture and application roadmap to support retail transformation initiatives, including store digitization, omnichannel integration, and POS connectivity. - Collaborated with cross-functional teams including sales, supply chain, and IT to ensure alignment between business goals and technology solutions.

Head of Retail Application Solutions

WinCommerce - Masan Group

2020 - 2023 · 3 yrs

HCM, Việt Nam

Responsible for designing and implementing end-to-end technology solutions for Vietnam's largest retail chain with over 3,500 WinMart/WinMart+ stores.

Head of Retail Application Solutions

Wincommerce - Vingroup

2016 - 2019 · 3 yrs

Hà Nội, Việt Nam

Responsible for designing and implementing end-to-end technology solutions for Vietnam's largest retail chain with over 3,500 WinMart/WinMart+ stores.

Head of Logistics Application Solutions

VinE-com - Vingroup

2014-3 - 2016-12 · 2 yrs 10 mos

Hà Nôi, Việt Nam

- Led the architecture and implementation of logistics tech platforms covering WMS (Warehouse Management System), TMS (Transport Management System), and DMS (Delivery Management System). - Built real-time tracking systems for order fulfillment, inventory visibility, and fleet operations. - Collaborated with supply chain, operations, and IT teams to integrate logistics platforms with e-commerce front-end and ERP systems.

CTO

nhomMua.com

2010-10 - 2013-12 · 3 yrs 3 mos

Ho Chi Minh City

As the Head of the Technical Team, I was responsible for overseeing the full-stack development of digital platforms and internal systems supporting all core operations of the company. My role combined strategic technology leadership with hands-on execution across product development, system integration, and data analytics. - Led and managed a cross-functional technical team across front-end, back-end, and mobile application development. - Directed the development and continuous improvement of the Nhommua e-commerce platform across web and mobile channels - Designed and implemented end-to-end internal systems (ERP-style architecture). - Developed a real-time marketing tracking system to measure and optimize campaigns. - Built customized dashboards and KPI metrics to empower data-driven decisions by business leaders. - Created advanced analytical reports and insights - Played a key role in setting up and scaling internal platforms and infrastructure to support rapid growth and complex e-commerce operations.