TemiDayo Abegunde

• Collaborate with Product managers to ensure new business requirements undergo thorough analysis and design before implementation. • Develop automation of monitoring, and proactively identify and resolve issues by embedding Machine Learning in error analysis. • Design all solutions such that they are deployed and tested for their resilience to potential security threats. • Ensure the adoption of security by design. • Accountable for detailed documentation of all architectural designs, configurations, and implementations done for every integration requirement. • Perform the automation of load and performance testing, security testing, application monitoring, and internal acceptance testing. • Provide support in all activities involving enterprise platform solutions. • Organize regular engagement with the vendor to review improvement areas for Enterprise Business solutions. • Ensure coordination within the team and vendors across the enablement platform value chain for appropriate knowledge sharing and transfer. • Lead and develop the Customer Enablement team, setting priorities and tasks to achieve objectives. • Develop the long-term vision for Customer Enablement and eLearning initiatives.

• Assist in the design thinking, planning and optimization of MTNN’s CVM initiatives, to achieve a cost effective and optimal design, and a timely deployment of quality products and services in line with the business strategic objectives. • Define the optimal network topology for the VAS platforms (SMSC, VMS, RBT, EIR, USSD, HSDP, CIS, IVRS and OCS) to enable deployment of Value-added services. • Execute prompt provisioning of network capacity for all the VAS network elements, features, protocols. • Design the VAS network as well as deploy Rich Media and Mobile Advertising services to support the CVM BTL/ATL campaigns. • Plan and design the implementation of future prepaid products as related to IDD and roaming rates. • Plan and design the enterprise architecture to optimally serve the growth of the VAS network in terms of traffic, subscribers, and value-added service capacity. • Execute prompt provisioning of network capacity for all the VAS network elements, features, protocols. • Design and plan the evolution of Value-Added Services, messaging (Voicemail & SMS), value propositions and other Third-Party applications and services. • Produce and review Functional and Technical Specification documents for new products and services. • Participate in cross functional meetings with key stakeholders involved in the development and deployment of new Value-Added Services to define best solutions for new products and services. • Identifying the cost impact of change requests that have been proposed within a project and evaluating the financially measurable benefits in a project. • Determines if/how business needs can be met through existing solutions across available service towers. • Direct the implementation of Big Data and Analytics to DaaS while deploying new products. • Configuring product and services on Ericsson Charging and subscription system whilst ensuring that the CDR in the Enterprise Data Warehouse System meets RA Validation.

Configuring of short code for authentication, rating and charging on Huawei Proprietary Application, Mobile Data Service Platform (MDSP) and Multimedia Messaging Service Centre (MMSC). • Configuring short codes for service providers on Short Message Service Centre (SMSC) and Short Messages Service Gateway (SMSGW). • Routine maintenance of SMSC, SMSGW, MDSP, USSD and MMSC. • Troubleshooting service affecting faults on Value Added Service Nodes, i.e. Mobile Data Service Platform, Multimedia Messaging Service Centre, Service Control Gateway (Data Service), Short Message Service Centre (SMSC) and Short Messages Service Gateway (SMSGW). • Backing up and ensuring proper mediation of Call Detail Records (CDRs) while maintaining databases of SMSC, SMSGW, MDSP and MMSC analyzing such CDRs and logs various nodes. • Planning and implementing Change Request (CR) and Work Order (WO) as requested by the Operator on VAS nodes. • Forwarding, follow-up and closure of trouble tickets forwarded to Huawei R&D Team. • Preparing Acceptance Test Procedure/Testing of newly implemented products and services • Routing International SMS using number conversion to international HUB. • Optimizing/fine tuning the network for improved service delivery. • Defining Roaming and IDD rates according to the specification.

• Configuring and maintaining VASP accounts on SMSGWs, SMSCs and MMSC. • Configuring of short code for authentication, rating and charging on Huawei Proprietary Application, Mobile Data Service Platform (MDSP) and Multimedia Messaging Service Centre (MMSC). • Configuring short codes for service providers on Short Message Service Centre (SMSC) and Short Messages Service Gateway (SMSGW). • Routine maintenance of SMSC, SMSGW, MDSP, USSD and MMSC. • Troubleshooting service affecting faults on Value Added Service Nodes, i.e. Mobile Data Service Platform, Multimedia Messaging Service Centre, Service Control Gateway (Data Service), Short Message Service Centre (SMSC) and Short Messages Service Gateway (SMSGW). • Backing up and ensuring proper mediation of Call Detail Records (CDRs) while maintaining databases of SMSC, SMSGW, MDSP and MMSC analyzing such CDRs and logs various nodes. • Planning and implementing Change Request (CR) and Work Order (WO) as requested by the Operator on VAS nodes. • Forwarding, follow-up and closure of trouble tickets forwarded to Huawei R&D Team. • Preparing Acceptance Test Procedure/Testing of newly implemented products and services • Routing International SMS using number conversion to international HUB. • Optimizing/fine tuning the network for improved service delivery. • Defining Roaming and IDD rates according to the specification.

• Real time performance monitoring of all VAS nodes using Huawei Network Monitoring System (i2000). • Generation of VAS daily reports from various nodes for customer service analysis. • Monitoring and escalation of service impacting alarms on the Huawei Proprietary NMS tool (IManager I2000). • Commissioning and decommissioning of short code for SMPP on SMSGW and SMSC. • Forwarding, follow-up and closure of trouble tickets. • Routine checks on various VAS Nodes to ensure optimum performance. • Escalation of all faulty devices and network faults detected to the Back Office Engineers. • Generation of Key Performance Index (KPI) reports for Network Service Performance Optimization.etc. • Generation of specific short code report for various VAS nodes and SMS broadcast delivery report. • Preparation and execution of routine broadcasts to subscribers.