Tejaswi Vellamchety

• Worked on Insurance products used by U.S. states called Sircon for states which contain – Revenue Tracking(Payment - Credit Card, ACH flow, Reconciliation) Module and Enforcement Cases Module. • Collaborated with internal and external stakeholders/clients from the U.S. on a weekly basis to understand and anticipate their needs and translate them into product requirements. • Analysed the vague items in the backlog and provided the specific details needed by the cross-functional team to make them easier to implement during the sprint. Besides that, in order to reduce risk and dependency a prior discussion was held with other teams for a seamless sprint delivery. • Collaborated with U.S. product, technical, and sales teams to deploy the Reconciliation functionality to the internal product, enabling the sales staff to readily access the Credit Card Reconciliation Report in accordance with their needs. • Organized and presented the product demos to U.S. clients/internal stakeholders and took the necessary feedback. Analyzed the feedback and implemented them accordingly. • Executed project through the entire SAFe and agile process by gathering requirements, creating backlogs, and prioritizing them based on changing requirements, Sprint Planning, Grooming, Product/System Demo, and Sprint Retrospective. • Established and enforced project timelines and deadlines. Led cross-functional teams to successfully achieve the goal. • Launched Green dot meetings to ensure that test cases are correctly interpreted with the product requirement. Received appreciation for improving processes from the leadership team. • Performed Testing reviews and UAT for better quality. Worked with the Scrum team to test and certified application features before deploying to production. • Organized the backlog items as per the Definition of ready (DoR) and signed off the user stories by using the definition of Done(DoD).

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospective. • Helped in training and development of new trainee batches and conducted the Sprint training programs and provided feedback. • Worked on ServiceNow (ITSM) for Incident and Problem management, creating tickets and prioritizing them. • Ensured that all the tickets were assigned to the team members and cleared the blockers to help with a smoother delivery. • Acted as a Scrum Master & HR Business Analyst and handled multiple teams. • Coordinated team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques with best and standard practices.

• Worked on Saas products like HR, CRM, Marketing, Low code platform. • Worked as a BA and product owner and Handled multiple products. Closely worked with internal teams including internal stake holders, Agile teams to obtain in-depth understanding of the product • Maintained and created product related documents such as Competitor research, market research Product features, High level Scope, SRS, Gap Analysis and Release Notes and updated the documents with flow charts and created prototypes for better understanding of the product. • Executing project through the entire agile process from gathering requirements, creating backlogs, Ordering(prioritizing) them based on changing requirements, prioritize authentication journey features based on customer feedback, PI/Sprint Planning, backlog refinement(Grooming), Product Demo and Sprint Retrospective • Ensuring the Product Roadmap is available for at least one year down the line. Identified and monitor key performance indicators (KPIs) to measure the success of authentication journeys • Designed UX frames and prototypes using figma, sharing them with agile team to support the user stories. • Coordinated and organized meetings across multiple teams including vendors, internal teams, architects, stakeholders and managers. Anticipate their needs and translate them into product requirements • System demos and taking the stakeholders feedback and adding them in the product backlog • Efficient in writing SQL scripts to address gaps in functionality and/or performance of applications as necessary • Hands on experience on Salesforce including Object creation, Create Custom Buttons and Links, Page layouts, workflows. Suggested similar feature in CRM.io • Knowledge on Microservices and Restful API