Tehila Meyer

Driving strategic partnerships and revenue within NI’s high-growth incubation unit. I specialize in launching new verticals and scaling sustainable business foundations from the ground up. Managing a multi-industry pipeline, I own the end-to-end sales cycle—from cold outreach to final closing. By integrating AI-driven sales tools and advanced CRM workflows, I optimize for efficiency and long-term partnership value, consistently turning cold leads into high-growth accounts

My role focused on managing EMEA enterprise accounts in the high-end fashion category, building strong relationships with senior-level stakeholders. I led weekly client presentations to showcase product value and consistent ROI, supported by data-driven insights. Additionally, I conducted QBRs, worked to meet churn reduction KPIs, and collaborated closely with the sales team to drive upsell and cross-sell opportunities.

Joined a fast-growing SaaS startup as the 10th employee and stepped in as Customer Success Team Lead (maternity cover). Managed premium enterprise accounts, driving revenue growth through upselling and cross-selling while maintaining high renewal and retention rates. Established team KPIs, implemented cross-functional processes with Product, R&D, and Sales, and developed partner engagement strategies to increase product adoption and customer loyalty. Reported directly to the CEO and supported recruiting, hiring, and onboarding for the Customer Success team.

Promoted to lead account expansion and revenue growth initiatives. Built CEO-level quarterly KPI and growth plans, helped position the company for fundraising, and led efforts to secure public testimonials and investor references from premium clients.

Maternity Leave Replacement - Customer Success Team Lead at Early-Stage SaaS Startup As the 10th employee at a fast-growing SaaS startup, I covered a maternity leave as the Customer Success Team Lead. I managed all premium accounts, focusing on building strong partnerships and exceeding revenue targets through cross-selling and upselling. My key responsibilities included ensuring high renewal rates, establishing team KPIs, and implementing essential internal processes with product, R&D, and sales teams to improve collaboration and streamline operations. I also developed and executed effective partner engagement strategies to foster product stickiness and customer loyalty. Reporting directly to the CEO, I played a vital role in recruiting, hiring, and onboarding new team members within the customer success team.