teboho monyepao
it systems analyst
About
IT Business Analyst , Lean Six Sigma White Belt ,Prince 2 at Absa Bank
south africa
johannesburg
information technology and services
business analysis, requirements analysis, sdlc, project delivery, microsoft office, process improvement, microsoft excel, vendor management, software project management, project management, customer service, windows, it strategy, pl/sql, operations management, java, incident management, strategic planning, banking, payments, back office, it management, visio, requirements gathering, analysis, sharepoint, software documentation, itil, it service management, business process, change management, pmo, systems analysis, business process improvement, service delivery, microsoft sql server
Experience
it systems analyst
process excellence
absa
* Participate in the test cells for new processes and highlight any issues or concerns to ensure that corrections are made prior to live implementation. * Ensure implementation of new and enhanced business processes aligned with business procedures and systems. * Design, Monitor and Control Business Processes (Utilising Business Process Repository - Iserver Tool). * Develop Business Procedure manuals aligned to designed processes. * Review critical business processes for business areas and identify/ recommend potential improvements (annual basis). * Provide solution to business problems or queries relating to processes. * Develop Business Training Manuals / Job Aids. * Facilitate and Support IT and Business process changes. * Act as subject matter expect(SME) in Business Projects.
win technician agent
dimension data
change advisor support
absa
it business analyst
absa
it helpdesk analyst
gijima
project support administrator
absa
electronic banking system advisor
absa
Education
athlone boys high school
business
Business Processes and Analysis
university of south africa/universiteit van suid - afrika
National Diploma in Information Technology
teboho monyepao's Contact Information
Phone
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