Siow Calvin

Focus Product : +Omada (Networking) , VIGI (Surveillance)

• Solution Design & Consultation • Product Demonstrations & Proof of Concept • Technical Enablement for Partners & Distributors • Bid & Tender Support • Product Feedback & Market Intelligence • Network Design & Proposal • Support marketing campaigns by providing technical content • Coordinate with product managers to align sales efforts with upcoming launches and updates.

• Develop comprehensive test plans and strategies for network products. • Collect customers’ and partners’ demands and feedback to R&D team • Lead and manage a team of test engineers, assigning tasks, setting priorities, and ensuring deadlines are met. • Assist the support team in troubleshooting and resolving customer-reported issues • Provide mentorship and technical guidance to team members

Focus Product: +Security Solutions: Fortinet (Fortigate, Fortiweb, Fortimanager), NSX-T, NSX-V, TrendMicro(DDAN, DDEI, DDI, Endpoint) +WiFi Solutions: Fortinet (FortiAP) Sub : +Virtualization Platforms: VMware (vSphere, NSX, VCD) +Storage Technologies: iSCSI, FC, CIFS/SMB, NFS (HPE Nimble, HPE, Dell, NetApp, Huawei) +Backup & Restore: Veeam, CommVault +Operating Systems: Windows, Linux (RHEL, SUSE, Ubuntu, Debian) +Microsoft Technologies: Active Directory, Exchange, MSSQL, Office 365 • Provide POC of virtualization platform (Vmware, storage, network), Operating Systems (Windows, Linux) including integration with third-party software and hardware. • Work together with the Pre-Sales team for solution architecture planning and design. • Project implementation, installation, configuration, ensure satisfactory project delivery and handover. • Provide L2 and L3 support to related incidents.

• Project implementation, installation, configuration, ensure satisfactory project delivery and handover. • Project/technical documentation preparation base on project and requirements.

Focus Product : +MikroTik, Cisco, Ruckus, UBNT, EnGenius, Aruba, Ruijie, Omada • Prepare document for design configuration and as-build configuration. • Generate report using WiFi Heatmap software and workout with performance report. • Participate in design, build, and test activities related to new deployments, network upgrades, and technology/platform evaluations. • Onsite perform Wireless LAN surveys, installations, migration and system activation. • Evaluation and optimization of Wireless LAN systems using RF prediction and Wireless LAN data collection tools.

Focus Product : +Ruijie • Setup content in WiFi marketing system. • Infrastructure design for different environment (hotel, merchant, hospital). • Isolate and diagnose, troubleshoot ,resolve hardware , software , network and infrastructure problems. • Participate in simple architecture discussions related to business requirements, hardware configuration development and testing information / infrastructure systems

Focus Product +Birthday & Party supplies • Order enough quantity sticker for label & delivery use. • Check inventory records for accuracy (system versus actual). • Compile reports on various aspects of changes in production or inventory. • Find, sort, label, or move goods between different parts of the business. • Manage warehouse pack in pallet and use electric forklift to store the item.

Focus Product +Toy & Household goods • Pack goods , label it and ready them to be shipped. • Use the suitable box to pack the goods saving cost and time. • Move products from a warehouse to shelves in stores and inspect for damaged goods.

Focus Product +FMCG : Dairy • Supporting the rolls up of new products , renew the content of sales. • Focuses sales efforts by studying existing and potential volume of dealers. • Contribute towards achieving company's goal and objectives set in sales target and monthly/quarterly/annual Key Performance Index (KPI). • Track and monitor Accounts Receivables to the trade including ensuring healthy collection record, managing disputes and trade activities related claims. • Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. • Monitors competition by gathering current marketplace information on pricing, products new products, delivery schedules, merchandising techniques, etc.

Focus Product +FMCG : Snack • Aiming to achieve monthly and annual targets • Explore, identify and develop new market opportunities for local customers. • Territory Category management by servicing assigned outlets as per journey plan /call card. • Expand market & clientele and contribute positively to achieve sales targets, organising sales visits. • Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers.

Focus Product +Personal Computer/Server/Printer/End user devices • HP-FIRST Diamond Class Hardware Product Achiever first in company • Testing and evaluating new technology. • Providing support, including procedural documentation and relevant reports. • Installing and configuring computer hardware operating systems and applications. • Establishing a good working relationship with customers and other professionals such as software developers. • Troubleshooting system and network problems and diagnosing and solving hardware or software faults; replacing parts as required; such as printer part/pc part/router/switch/ap/antivirus.