tristan cabuang

* Supervise the different teams running the establishment. * Acts as Public Relations Officer to guests and other clients. * Personally addresses all staff and guest concerns. * Assist in HR duties such as hiring, interviews, payrolls, and employee scheduling. * Designates required training for employees. * Generate Action Plans for emergency and non-emergency situations in and around the establishment. * Formulate strategies, entertainment, and activities as required by the peak and off-peak seasons. * Perform daily inspection routine to ensure safety and efficiency of the establishment. * In charge of all marketing (print and digital) for the establishment. * Design and Layout of all marketing media for the establishment. * Manager-in-training.

* Provide Cable and Internet Technical Support to customers via VOIP. * Troubleshoot customer’s Technical Issues via VOIP. * Provide advanced technical support to clients via Remote Desktop Assistance. * Meet and maintain key employee performance metrics as required by the TSR role. * Clients include AT&T U-Verse (USA), Dell (USA), and Telstra Bigpond (Australia). * Provide support to IT Team by sorting out network cables, dispatching terminals, assigning IP addresses and access filtering of terminals around the production floor. * Internship with IT department.

* IT Assistant Responsibility * Procurement of required company and client hardware and software. * Ensures documents and sensitive data are properly archived for efficient identification and retrieval. * Meet with people outside the company, including potential clients for purchases. * Purchasing, installation, and maintenance of office and client systems as needed. * Assists employees, clients, and new users in proper usage of systems. * Inventory management of IT supplies and equipment. * Provide Remote Desktop Assistance to the office and clients as needed. * Generate User Manual(s) for the End-User regarding new and/or existing systems. * Team Lead Responsibility * Distributes tasks to appropriate team members to ensure efficiency and accuracy of the task at hand. * Organize monthly staff schedule. * Generates daily, weekly and monthly task and employee performance reports * Addresses team concerns to be forwarded to other supervisors. * Coordinates with other Team Leaders to ensure proper handover of tasks.

Activities and Societies: VP Student Council, JuniorIT