Taylor White

Nok Recommerce is on a mission to give products a second life. As Business Development Manager, I lead the full sales cycle, from identifying and qualifying brand partners with excess inventory, to negotiating terms and closing deals that drive measurable GMV growth. This is a high-impact, relationship-first role at the intersection of sustainability and commerce. Key Responsibilities • Source and develop strategic brand partnerships with companies holding excess or off-price inventory • Qualify inbound and outbound leads against ideal partner criteria • Lead negotiations and close deals aligned with revenue and margin targets • Manage the full pipeline, tracking deals from prospecting to close • Collaborate cross-functionally with operations and merchandising to ensure smooth onboarding of new partners • Work toward a $1M GMV target and quarterly closed-deal goals

At SourceFuse, I play a pivotal role as a Sales Intern, focusing on high-volume prospecting and multi-channel outreach. I identified over 150 B2B leads weekly and executed more than 100 daily touchpoints, successfully booking meetings with C-suite and IT decision-makers. My efforts contributed to a 20% expansion of the regional sales pipeline and supported the development in new business revenue.

Lead and manage daily operations of a high-volume fitness studio with over 400 active members, emphasizing sales performance and team accountability. Consistently exceed monthly membership and retail sales goals through strategic outreach, lead conversion, and member retention initiatives. Train, mentor, and supervise a team of sales associates, coaches, and front desk staff to deliver exceptional customer service and drive revenue. Implement sales processes and performance tracking tools to improve lead-to-member conversion rates and maximize studio profitability. Collaborate with regional leadership on marketing campaigns and community events to generate brand awareness and attract new prospects. Ensure operational excellence through scheduling, budgeting, and maintaining compliance with brand standards.

Oversaw front-of-house operations in a high-volume, fast-paced boutique fitness environment, ensuring seamless client experiences from check-in to post-class service. Supervised and trained a team of client experience associates to uphold brand standards, drive retail sales, and deliver world-class customer service. Managed daily studio operations including scheduling, inventory control, opening/closing procedures, and facility upkeep. Resolved client concerns promptly and professionally, maintaining high satisfaction and retention levels. Collaborated with management on performance metrics, staffing needs, and operational improvements to enhance efficiency and service quality. Supported membership sales and retail initiatives by coaching team on upselling techniques and client engagement strategies.

Managed heavy phone traffic, calendar schedules, note-taking, travel arrangements, and expense preparation for executive leadership • Quickly mastered new systems to track and manage projects, data, and leads, ensuring efficient process ownership and execution • Provided customer service to all clients while building rapport to ensure client satisfaction • Maintained a high level of organization and attention to detail while simultaneously managing multiple projects and responsibilities • Demonstrated strong professional interpersonal skills and maintained confidentiality in all interactions • Created Systematic and consistent lead generation through various channels: cold calling, email prospecting, and referrals. • Gained proficiency managing book of business by utilizing CRM tools such as Salesforce.

Coordinated practices, competitions, and travel for 20 athletes, integrating injury prevention and rehab, boosting team performance by 15% • Mentored and guided student-athletes, leading to a 20% improvement in skill development and performance during sports events • Partnered with university units, enhancing program performance by 25% through health-focused initiatives • Managed budgets and scholarship distribution, contributing to a 100% increase in program success and growth • Assessed student-athlete academic performance, improving both athletic and academic excellence by 20% • Scheduled events and coordinated travel for 30 members, ensuring smooth execution and increased participation, with a focus on maintaining athlete health and minimizing injury risk • Recruited talented athletes, building a competitive team and contributing to a 100% increase in program success • Fostered a positive team culture and effective communication, increasing team cohesion by 25% through strategic team-building activities

• Achieved a 17% higher sales rate, emphasizing health benefits and rehab programs • Managed member acquisition and retention, maintaining 220 active memberships with a focus on injury prevention and recovery • Provided premium customer service, enhancing satisfaction and loyalty, by supporting members' health and rehab goals • Coordinated schedules with coaches, ensuring efficient operations and consistent access to injury rehab and fitness classes • Hosted community events promoting active lifestyles and injury prevention and recovery, increasing engagement and retention

• Led work operations effectively, enhancing operational efficiency by 20%, focusing on personal health goals, injury rehab, and weight management • Ensured compliance with industry regulations, maintaining 100% adherence to health and safety standards, including injury prevention protocols • Managed scheduling and supervised daily activities, integrating injury rehab and weight management, improving workflow efficiency by 15% • Implemented a referral program, increasing revenue by 25% and enhancing customer engagement through overall health and weight management services • Directed all work operations independently, demonstrating initiative and responsibility, leading to a 20% increase in efficiency • Spearheaded scheduling and supervised daily activities, ensuring smooth execution of tasks and improving efficiency by 15%, with a focus on health and wellness

Developed and managed comprehensive rehab and nutrition plans to optimize athlete performance, organized home for stress-free living, and coordinated all aspects of daily schedules, including practice, rehabilitation, business, and personal travel.