Taylor Callahan

Working at VIVET, Inc. it is a duty of mine to analyze data and to maximize supply chain efficiency to keep costs down for the company. In addition to data analysis, logical thinking is an important skill and it is used to assist our logistics team to push orders out the door. We are the heart of our corporation at Vivet, Inc and use analytics to fulfill orders in a timely manner. Problem solving is a skill that is used daily as well to find out how we can improve our organization using our logic. I manage our SOAR program for the Supply Chain and Demand Planning Team. We use our SAP system to help analyze and evaluate our order flow for production. We also use multiple data analytic software to help manage our progress, financials, and order management. I am proficient in all Microsoft systems including excel and use it to complete most of my daily tasks. I provide updates to everyone on our Supply Chain, CSR, and Management Team. One of my main duties along with project management with the supply chain team, is submitting production orders overseas. While overseeing multiple projects, I am responsible for submitting multiple POs for products if the demand is needed. Submitting the Production Orders is important, but following up with our factories in China in Vietnam is also just as vital. Communicating with our counterparts overseas is a major responsibility as a supply chain and data analyst. Though the time zones may be different, getting the product moving and into the hands of our clients is our goal. While also working hand in hand with our logistics team. I work universally within multiple departments to help improve whatever area I can including quality control, discontinued product, assist with pricing discrepancies, and adjust master data. You will also find me doing my best to expedite an order for our Sales Team(s) if possible. With my background, I understand how important providing quality service and time management is to our clients.

Vivet is a high end furniture company apart of the Markor corporation with 3+ sister companies. While working at Caracole (2023 all companies transfered to Vivet) I have assisted the west coast territories with orders, claims, and all other requests our accounts may have in regards to their orders within the company. I have worked closely with the brands Caracole, Jonathon Charles, and ART specifically. While working as a customer service representative we help our accounts and clientele track orders through furnish web and SAP. Not only do we track their orders but we do our best to correspond with the factories to provide proper communication to our customers in regards to their orders. In this industry you have to be honest, caring, and be built for hard work.

Illusion Unlimited- Thomasville, NC April 2021 to March 2022 Illusion Unlimited is a family business that has been in business for 30 years that resides in a city that was once the furniture capital; Thomasville, NC. While working there I learned many useful furniture repair techniques. I have learned color matching, faux finishing, glazing, gold leafing, break away finishing, and much more. We worked with furniture brands all across the USA including Caracole, Jonathan Charles Fine Furniture, ART, Hekman, Bunny Williams, Hillsdale Furniture, Theodore Alexander, Lacquer Craft and more. We hold into account that perfection is everything all year long although the furniture market is only twice a year. Our repair work may go all over the world and our clients deserve happiness, perfection, and consistency because you never know where the product may be going!

While employed at BMC, in November 2020 I was promoted again to Clerical Team Lead. I was managing all front office staff at the Skeet Club locations at Bethany Medical. I was running 4 offices total. I was in charge of timecards of about 60 employees at the time. It was my duty to make sure all patients, employees, and doctors’ were satisfied and their needs were met. I was instructed to turn in daily reports, quotas, host team meetings weekly, and submit monthly schedules for employees with time off requests as well. Our daily reports consisted of missed calls by employees and the patients phone numbers, the doctors’ seen patients and missed appointments. We were to contact each patient to try to meet numbers. We held each employee to a high standard to meet our expectations to great customer service and care.

Bethany Medical Center- Greensboro, NC May 2019 to November 2020 At Bethany Medical Center I began as a Unit Secretary in 2019. My duties included checking out patients, sending out patient referrals to other offices, taking care of office issues and complaints, and I was also the doctors’ in our office right hand. I would follow up on the referrals that were sent out and schedule patient appointments that worked out best for their schedules. When the front office needed assistance I would also help with other office duties as well. It was important to me to be the last face they saw walking out of the office and make sure their visit was a wonderful experience. In November 2020 I was promoted to Unit Secretary Team Lead. I was the lead over all of the Unit Secretaries at Bethany Medical Center. I would create schedules for all locations when time off would be requested, I would take call outs and fill in where is needed and I would also fill in if need be. The most important part of my job was coming in to train new hires and being available at all times.

While working with SRIS I worked with convenient stores and completed audits in stores such as family fare and circle K stores.