Taylor Brady

Enterprise Support Lead TAMs are experienced TAMs who have consistently demonstrated leadership ability and are sought out for advice, technical guidance, and direction. ESLs lead a group of TAMs providing guidance and instruction, to ensure we are meeting our commitments to the customer.

- Configured and deployed Palo Alto Next Gen Firewalls that provided increased visibility, network segmentation and enhanced security capabilities on our network. - Administer Cisco ACI fabric to provide greater security in the data center and allow the for micro segmentation in the various environments. - Deployed Cisco Identity Services Engine (ISE) cluster to bolster the network security posture and allow the company to have strong technological restrictions in place to secure the network and our end users. - Install and replace Cisco Nexus 7000 campus routing equipment to enable higher network backbone bandwidth, increase port density and upgrade hardware that was end of support.

- Administer Cisco Unified Communications Suite to support the corporate VoIP system and allow the Consultant Call Center to serve our customers. - Deployed the latest access switching into multiple Distribution Centers to provide high availability and up time for our shipping operations and increase security on our network. - Upgraded and administer Verint, the call and screen recording software used by the Consultant Call Center to allow the call center to provide the highest level of quality to our customers.

IT Field Services, desktop software and hardware troubleshooting, and printer support technician. Maintain high level of professionalism when dealing with users and provide quick and efficient solutions.

Double major at Boise State University