Tayesha F.

• Operate Arcline 2000 and TMW Truckmate Dispatch Software • Data entry of load confirmations for LTL and FTL services • Provided tracing updates to ensure optimum customer satisfaction • Collect, update, and file PODs of completed work orders for billing • Run and audit internal reports for driver invoicing • Promoted to Logistics Coordinator in August 2015, handling domestic shipments • Responsible for quoting incoming shipments, tracing shipments that have been dispatched, and resolving all customer issues that may have arisen during transport • City Dispatcher for GTA asset department April 2019 • June 2025, Asset Manager; oversee maintenance, registrations, training, safety etc of fleet and team members

• Employed the use of Citrix, Dispatch Office, Appian Software • Input work order for next day services of over 100 daily home deliveries • Responsible for preparing routes for box and flatbed deliveries for 30 contract drivers • Follow up and record consumer feedback through company questionnaire

• Analyze and process supporting documents and invoices against goods and products entering Canada • Accurate data entry of document information • Demonstrates problem solving skills through collaboration with other companies to ensure accurate brokerage clearance

• Recorded the rental and return of trucks, vans, and trailers • Accurately processed and authorized daily cash flow, credits/refunds, and voided transactions • Boosted sales through promoting additional supplies to customer