Choo Chiat Tay
Regional Business Controls Analyst, Solutions Operations (APJ & India) @ Hewlett Packard Enterprise
About
Business Controls Analyst with 15+ years of experience driving governance excellence, risk mitigation, and operational integrity across APJ and India. Skilled in navigating complex commercial, contractual, and operational requirements while enabling faster, compliant business execution. Recognized for simplifying workflows, strengthening audit readiness, and fostering cross-functional alignment through data-driven insights and proactive stakeholder engagement
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Singapore
Computer Software
Strategic Planning & Risk Analysis, Stakeholder Management , Governance & Compliance , Change Management, Business Research, Reporting & Analysis, Budget Analysis, Bid Support, Sales Process Optimization, SAP Analytics Cloud, Month-End Close Process, Program Management, Operational Excellence, Federal & State Regulatory Compliance, Accent Reduction, Simplification, IBM Certified Systems, Operational Risk Management, Business Systems Analysis, Change Requests
Experience

Regional Business Controls Analyst, Solutions Operations (APJ & India)
Singapore, Singapore
Achieved Top Region Internal Audit ranking for 3 consecutive years through proactive controls and continuous process improvement. Eliminated 4 key friction points in order validation through Global program via simplification and early governance alignment. Led a global initiative improving Order Acceptance turnaround and reducing compliance rejections, delivering 4% improvement within 3 months under high pressure.

Regional Business Analyst
Hewlett-Packard Enterprise Singapore
Provide consultative support and ensure HPE order acceptance criteria are met for A&PS and GreenLake engagements. Partner with business and legal to mitigate risks by highlighting potential financial and legal exposure. Execute quarterly control confirmation to assess compliance with corporate policies and drive continuous improvement. Support audit programs (SOX, IA, OER) and ensure proactive monitoring of business controls deficiencies. Collaborate with Solutions Operations management on risk management and policy adherence across the region.

Solutions Specialist
Hewlett-Packard Enterprise Singapore
Supported business management on contract and financial planning during bid stages. Reviewed and revised APS and GreenLake contracts or SOWs including Change Requests, providing operational consultation. Handled projects above USD 1 million ensuring documentation compliance and audit readiness. Maintained 95%+ audit success rate through strong control confirmation and compliance monitoring. Supervised Dalian GO team members to ensure adherence to standard processes and operational quality. Contributed to Kaizen process improvement initiatives driving efficiency and governance alignment.

Customer Operations Specialist
Hewlett-Packard Enterprise Malaysia
Ensured proper order documentation and compliance with company control procedures. Managed project financials, time submissions, and forecasts for monthly reporting and performance reviews. Collaborated with project delivery teams to achieve a 5% margin improvement upon project closure. Conducted training (TOK) sessions for order acceptance and month-end closing activities to GBS Dalian.

Customer Specialist
IBM Malaysia
Validated and reviewed contracts, pricing, and documentation for order registration and audit compliance. Coordinated with finance, sales, and customers to ensure SLA fulfillment and billing accuracy. Ensured strict adherence to audit procedures, contributing to consistent compliance achievements.
Choo Chiat Tay's Contact Information
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