Taurean Pernicka

Effectively represent Eaton Data Center segment products and solutions in the market from a technical and features position. Provide valuable information to find a solution that works best for specific applications when assisting Specifying Consultants, Architects, Design Build Electrical Contractors, and End Users.

Service Sales Representative for Power Quality Equipment assisting customers in mission critical environments. Providing account management and channel support to ensure reliability in customers equipment. -Manages customer accounts through aftermarket support and service contract renewals -Consistently exceeded sales quota over the past 3 years -Continually building and maintaining relationship with customers -Enjoys helping customer keep record of critical information by creating detailed Excel Spreadsheets -Utilizes intercompany network to discover new opportunities and increase cross-function synergy

Outside Sales for a manufacturer representative focusing on engineered products in the electrical and power quality industries. Represented: ABB, Russelectric, Eaton, and Starline Busway. Developed territory in Nebraska and Western Iowa by working with end-users, electrical contractors, and electrical distributors. -Cold called on prospective customers to discuss product offerings via phone, e-mail, and in person -Scheduled weekly meeting with customers in assigned territory -Developed relationship with project managers and provided critical information through duration of projects - Utilized CRM tool to seek previous customers and rebuild relationships for future business This was my first role in an Outside Sales position which helped me build a solid foundation for my next outside position. Skills gained: Cold Calling, Sales Process, Project Management and Coordination, Face-to-Face Meetings, Pipeline Development, Information Gathering.

Inside Sales Representative assisting with quotes for warranty conversions, service renewals, and consumable parts. Developed understanding of service sales and CRM management. -Prepared quotes for service agreement and consumable parts using Configurator Tool -Maintained existing excel spreadsheets for customers critical equipment -Assisted customers via phone and e-mail -Achieved 2013 Eaton “Top Gun” award for service sales This was first role working within the electrical industry and gaining exposure to service sales. The experience allowed me to develop appreciation for selling and allowed me to develop skills need to progress within my career. Skills gained: Quote generation, Renewals, CRM management, Customer Support, Professional communication, and Organizational systems.