taufik pasha

service desk technician

About

I am Taufik Renaldi Pasha Graduated From Binus University 2006 - 2010 Currently worked at PT.Suma Sarana as IT staff (2011 - present) i am a hard worker, high motivated, honest and have no problem in work independently and in a team

Country

indonesia

City

provinsi jawa tengah

Industry

mining & metals

Skill

troubleshooting, microsoft office, antivirus, computer hardware, windows server, hardware support, hardware installation, network infrastructure, hardware diagnostics, hardware architecture, network hardware, cable modems, windows, teamwork, negotiation, internet troubleshooting, embedded software, automotive, data entry, data management, product marketing, online marketing, safety management systems, system testing, erp implementations, outlook, visio, editing, live sound, computer repair, computer graphics, computer network operations, server architecture, server administration, windows 7 migration, image editing, networking, cable networks, gadgets, communication, windows 8, network design, cloud storage, sla, daily reports, report writing

Experience

it helpdesk

pt.suma sarana

2011-6 - 2015-10 · 4 yrs 5 mos

* From June 2011 until 2013 working at PT.Suma Sarana Jakarta as IT Support with main responsibility to maintaining day to day computer operation for the whole company including: * Troubleshooting/helpdesk for Hardware and Software * Site Visit * Testing ERP Software Compatibility * Server, Network and Cable check * Troubleshooting and installing Hardware * Create email setting user * Join domain user * Install windows, office and other application * Update inventory peripheral IT * Create LAN * Support IT system * Maintenance Hardware (computer & printer) * Setting IP-address * Antivirus Update & Protection * Daily Report For CCTV SLA * Weekly Meeting Progress

it support officer

mnc group

2011-6 - 2015-10 · 4 yrs 5 mos

* Troubleshooting/helpdesk for Hardware and Software * Server, Network and Cable check * Troubleshooting and installing Hardware (Printer,Scanner,Projector) * Create email setting user (mail server & webmail) * Join domain user + DNS Server * Install windows, office and other application * Update inventory peripheral IT * Create LAN * Support IT system * Maintenance Hardware (computer & printer) * Setting IP-address * Antivirus Update & Protection * Software Tester : SunFish, MINEX, Microsoft Outlook Exchange. * Daily Report * Weekly Report Meeting * Recomendation for procurement in search of IT Devices

service desk technician

job.pertamina-medco e & p tomori sulawesi

2015-10 - Present · 11 yrs

* Troubleshooting/helpdesk for Hardware and Software * Site Visit * Testing Software Compatibility * Server, Network and Cable check * Troubleshooting and installing Hardware * Create email setting user * Join domain user * Install windows, office and other application * Update inventory peripheral IT * Create LAN * Support IT system * Maintenance Hardware (computer & printer) * Setting IP-address * Antivirus Update & Protection

Education

binus university

computer science

2006-1 - 2010-1 · 4 yrs 1 mo

Activities and Societies: - Green computer seminar - Self Motivation seminar - HP Computer and product seminar - Indocomtech - Indonesian International Motor Sport