Tatiane Freitas

- Managed and oversaw all stages of import and export processes, from negotiation with international suppliers to final delivery. - Controlled customs clearance processes, international freight, and port operations, ensuring compliance with regulations. - Prepared and reviewed commercial documents (invoice, packing list, AWB, BL, certificates of origin, etc.) to ensure they met international standards. - Collaborated with production, purchasing, and sales teams to ensure timely delivery of products and materials. - Assisted international clients with logistics, deadlines, and compliance-related issues. - Recorded and tracked all import and export processes in the SAP system to ensure proper follow-up of each step. - Ensured that all foreign trade operations complied with customs, tax, and legal regulations (e.g., Federal Revenue regulations, and exchange rules). Key Projects/Results: - Contributed to the implementation of the SAP S/4HANA ERP, improving operational efficiency and order tracking. - Negotiated DTA transportation, resulting in savings of approximately R$ 900,000 in one year. - Reduced container storage costs at the primary zone in Santos by bringing on Santos Brazil as a new service provider, significantly saving logistics expenses.

- Led and coordinated the purchasing team, ensuring goals and deadlines were met for both national and international acquisitions. - Developed purchasing strategies to optimize costs, considering production and logistics needs, and monitored performance indicators (KPIs). - Researched market trends, evaluated new supply opportunities, and analyzed import/export conditions to streamline international purchasing. - Planned and controlled inventory in collaboration with production and logistics teams, ensuring timely receipt of materials. - Created and implemented purchasing policies focused on process standardization and continuous improvement. Key Projects/Results: - Structured the company’s import process, streamlining internal information flow between departments. - Reduced raw material costs by developing new suppliers.

- Collaborated with logistics, finance, and production departments to ensure the supply of imported materials aligned with planning needs. - Negotiated prices, terms, and conditions with international suppliers to secure the best commercial terms. - Prepared and reviewed documents like invoices, packing lists, AWB/BL, certificates of origin, and commercial invoices to ensure compliance with customs regulations. - Coordinated and monitored the customs clearance process with customs brokers, regulatory bodies, and logistics companies. - Analyzed and controlled import-related costs, including taxes, fees, and logistical expenses, aiming to optimize costs and improve efficiency.

- Participated in meetings with clients to understand their needs and propose commercial solutions. - Evaluated proposals and contracts, comparing budgets and controlling material acquisition costs. - Coordinated delivery deadlines and negotiations to ensure the timely arrival of materials for production. - Issued and managed invoices, receipts, and documents related to purchases, ensuring fiscal and administrative compliance. - Monitored raw material inventory levels to avoid shortages or excesses and planned purchases according to production demands.

- Supported market and competition analysis, contributing reports for strategic decision-making. - Tracked customer orders from initial contact to sales completion. - Provided post-sale support, monitored customer satisfaction, and resolved issues. - Issued and managed invoices, payment slips, and other financial documents related to the commercial area. - Organized the agenda for meetings and events for the commercial team.

- Assisted customers by clarifying doubts and providing support. - Maintained updated client records in the company's system. - Helped draft contracts and commercial proposals. - Assisted in planning and executing B2B client acquisition campaigns. - Collected and organized information on clients and potential leads.