Tashaney Hibbert-Jones

As a founder of THJ Email Studios, I help brands unlock untapped revenue through email strategies that do more than just land in inboxes — they convert. Many businesses leave 20–30% of potential revenue on the table simply by underutilising email. I help change that. From CRM setup to customer retention flows, I build smart, high-performing email systems that turn missed clicks into measurable growth. Whether you're B2C or B2B, I’ll tailor campaigns that feel beautifully on-brand and deliver results — every time. Brands I've supported include: The House Outfit, Boadicea the Victorious, and HairSyrup. Expert in: Klaviyo · Mailchimp · Brevo · Email Flows/Campaigns & Design · Campaigns · Loyalty · Segmentation · UGC Integration If you're ready to elevate your email and turn it into your best-performing channel — let’s connect. www.thjemailstudios.uk

Assisting with digital marketing for two clients: optimising organic social strategy and lead outreach for a furniture rental brand, and enhancing the email marketing strategy for a well-known luxury perfume brand.

Managing online marketing and creating my own physical & digital products for my Etsy store.

As an email marketer in a fast-growing agency, I focused on email marketing, CRM, marketing automation, design, and copywriting. I collaborated closely with clients, prioritising clear communication and customer retention. Highlights include managing an account for a hair extension business with no prior strategy, generating £27k (25% of overall revenue) in the first two months. Key Achievements: Strategy: Developed tailored email marketing strategies for B2B and B2C businesses. Audits: Optimised email flows for 15+ clients, improving performance. Campaigns: Designed campaigns that resulted in 30% - 40% open rates and 2% click rates using Canva and Klaviyo. Automation: Created behaviour-based flows to boost purchases and loyalty. Reporting: Provided monthly reports to drive ongoing improvements. Worked with brands like Hair Syrup, The House Outfit, and ShakeSphere.

I joined the email marketing agency in a phase of limited marketing presence and spearheaded the development and execution of a comprehensive marketing plan. Working closely with the CEO, I played a key role in aligning marketing strategies with the company's overall vision, significantly enhancing our marketing capabilities and brand impact. Lead Generation: Securing 25 B2B leads monthly through strategic social media marketing (YouTube, LinkedIn, Google, Cold Email), resulting in 8 booked calls and implementing Dripify lead nurturing sequences for optimal conversion. Monthly Reporting: Led data analysis and goal setting. Team Collaboration: Managed meetings and thrived in both independent and team-based, fast-paced environments. Email Database Management: Expertly segmented our audience, achieving an impressive 40% open rate and 2% click rate average for internal marketing campaigns. SEO Expertise: Managed company website analytics and formulated strategies based on keyword research. Client Relationship Management: Utilised Slack and Klaviyo for efficient client communication and delivery. Webinar Management: Successfully moderated, hosted, and set up webinars

Market trading at my old primary school where I sold my Etsy products.

Wrote an article for London College of Fashion based on me winning a Royal Opera House Design Challenge competition for the MacMillan Romeo and Juliet Ballet Production.