taric jayawickreme

* Managed portfolios consisting of stocks, equity options, bonds, mutual funds, and variable annuities. * Singlehandedly built book of business; worked from leads and upsold both new and existing clients. Gathered more than $5M in new assets during 1.5 years of production. * Previously licensed in Life & Health and Series 7, 63, 65, 31 and 52.

* Marketed Fixed Income Securities including government and corporate bonds. * Managed Fixed Income portfolios for clients.

* Assisted management and served as go-to MI Curtailment Process subject matter expert for Division. * Researched and analyzed interest, hazard insurance premiums, property taxes, and other fees and expense curtailments on EoB’s. Provided supporting documentation and data to substantiate curtailment claims submitted to company. * Tasked with training associates in 3 different locations: 7 associates in Simi Valley, CA, 5 associates in Chandler, AZ, and 3 associates in St. Louis, MO. * Reduced overall risk to company by performing QA work on associate files to ensure accurate info was being provided to mortgage insurance companies. * Received Global Recognition Silver Award for being subject matter expert for Chandler and St. Louis facilities.

* Acted as Mortgage Insurance Claims Missing Documentation Process specialist in Simi Valley Division of company. * Successfully and efficiently provided mortgage insurance companies with the necessary origination and servicing documents such as short sale, deed in lieu, and loss mitigation to help get MI claims approved. * Performed QA and mentored associates in Simi Valley, CA and Chandler, AZ. * Became subject matter expert on PMI and created training manuals and materials for overall process; received Global Recognition, Silver Award for work. * Recognized as a Top Performer in August 2011, December 2011, and January 2012; acknowledged for exceeding expectations during 2011 year-end performance review.

Served as frontline assistance for distressed homeowners; educated borrowers and performed collection methods when appropriate. Responsible for educating borrowers on multiple aspects including foreclosure process and loss mitigation options such as modifications, repayment plans, short sales, and deed-in-lieus. Prequalified homeowners for government and in-house modification programs; cured delinquencies using collection methods and appropriate workout options. Used exceptional persuasive sales skills to convince homeowners to pay past due bills.

* Served as only Business Manager for high-traffic bar and grill in San Francisco, CA. * Supervised team of 8 employees; maintained a positive and safe working environment, with highly efficient order thru-put times. * Responsible for all aspects of customer service during shifts, from coaching and developing team members in excellent service standards to assisting in customer recovery. * Managed cash registers, team cash handling, back safe log counts, and accounting. * Ordered necessary supplies and maintained inventory control. Held employees accountable to ServSafe recommendations and requirements for facility cleanliness and sanitation. * Worked directly with business owner to successfully build favorable community reputation via creative advertising and marketing strategies.