Tarek Habal, CSPO, PMP, ACP, RMP, AWS-AI

I manage, coach, and inspire a team of product managers that design and deliver revolutionary solutions for 10 core products. Drive product innovation and development for initiatives with budgets ranging from $2M to $8M by overseeing the complete product lifecycle, from strategy and discovery to roadmap creation, backlog management, user story mapping, sprint coordination, and iterative launches. My achievements include: • Led the digital transformation of 10 key products by sunsetting numerous legacy systems, streamlining workflows through automation, and enhancing operational performance with Agile methodologies. • Streamlined user experiences by refining the interface, digitizing intricate forms, and optimizing process efficiency. • Developed an effective and precise product development framework by facilitating customer and product discovery sessions to identify user requirements, validate concepts, and align with market demands.

I directed a multimillion-dollar digital transformation and rebranding initiative for a Fortune 500 client in the foodservice industry, driving innovation and enhanced brand presence. Crafted and executed digital product visions, strategies, user experiences, and enterprise solutions. My achievements included: • Increased product adoption by updating 50 web pages, optimizing user experience, and improving the customer journey. • Boosted user retention and page engagement by 40% by conducting A/B testing on redesigned navigation systems.

I developed global solutions for capabilities and base consumer experiences for a new product foundation from concept to completion. Built the product roadmap and vision, established an A/B testing strategy, and partnered with cross-functional teams globally to ensure compliance with local laws and regulations. My achievements included: • Launched the Bonvoy global customer loyalty program across 11 countries. • Increased customer acquisition and user engagement through improved user engagement strategies and localized landing page optimization.

I consulted with small business owners on product portfolio optimization strategies to drive revenue growth and customer acquisition. Oversaw the end-to-end product lifecycle for new products including product strategy, roadmaps, and release plans. Optimized product offerings and inventory management to decrease expenses and grow revenue.

I was onboarded to lead a team of Senior Developers, Scrum Master, Project Manager, and Analysts to execute IT projects aimed at enhancing business operations. Collaborated with PMO Director to architect technology roadmaps, develop winning workplace culture, and mentor future leaders. Applied Agile methodologies and program management best practices to deliver projects on-time and within budget. Collaborated with senior leadership to select and prioritize projects supporting 400+ business users.

I drove key business drivers, including sales analysis, KPI metrics, billing solutions, product activity tracking, and sales support solutions. I boosted team performance by providing analytics tools and solutions, devising reporting initiatives, and sharing key data and insights. I oversaw requirements gathering, project management, UAT, and defect resolution. I also played a key role in product design for HEDIS / CMS STAR billing system, significantly improved reporting quality, and maximized compliance revenues.