tanya pajevic

* All Administrative and bookkeeping functions for this HVAC installation company * Created a filing system for all paperwork * Entered 8 months of invoicing, AR and AP to Quick Books within 6 weeks of starting * Worked with customers to collect over $25,000.00 in unidentified AR within 6 weeks of starting * Invoiced customers * Collection of all aged account receivable * Created job descriptions for all company positions * Created code of conduct and health and safety rules for all employees

* Processed work orders, invoicing, warranty claims, processing payroll, tracking technician benefits and vacations, and accounts payables for this construction equipment dealer. * Revamping the work order filing system * Eliminated processing delay ensuring all account payable coded to GL daily * Developed a system ensuring all road service technicians file time cards daily, * Developed a system ensuring all road service work order invoicing processed with in 24 hours of job completion * Eliminated past deadline warranty filing within 6 weeks of taking position, * Negotiated approval for past deadline catch up batch filing of claims

* Process, follow up and collection of warranty claims to 25 equipment and component manufacturers. Provided customer service and immediate dispute resolution for both internal and external customers * Ensured branches were adhering to manufacturers guidelines regarding warranty repair procedure * Managed warranty WIP to ensure claim processing within mandated time line * Managed aged warranty receivables * Negotiated settlement of denied or special policy claims * Purchased all extended warranty packages from manufacturers, ensuring Strongco had coverage for warranty sold to customer * Developed, trained staff and managed Strongco warranty standard

Provided safe, creative, educational day care for this Ontario regulated childcare company. Catered to the needs of 6 - 8 children ranging in age from infant to age 11

* Provide service for both corporate and individual customers; performed scheduling and supervision of staff, and the processing of daily, weekly and monthly reports. * Proven performer promoted 6 times in 7 years from Teller to Assistant Manager * Assisted in the development of the Central Cash system for C.I.B.C * Direct supervision off a staff of 5 * Eliminated 80 hours of overtime in my department within 6 weeks of taking the position * Received a letter of congratulations from VP for customer service excellence based on customer feedback

Recipient of the Ken Johnson Memorial Award for academic excellence in the accounting program