Jay Tan

- Prospecting and qualifying SMB (Small and Medium Business) companies across Taiwan, Hong Kong and China. - Achieved a consistent 100% performance on quarterly sales targets, exceeding goals by over $500k per quarter. - Working closely with the account management and marketing team to optimize the leads outreach and conversion rate. - Conduct C-level conversations with senior executives in prospective accounts - Explain our products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs. - Awarded the Q2 & Q3 2024 Award of Excellence for exceptional performance in the GCRN Region (Digital Native Segment), achieving top ranking across all designated operational metrics.

- Responsible for supporting sales manager by providing sales quotation, administrative and customer support - Communicate verbally and email with customers on a timely basis with regards to new sales, sustaining business relationship, status of existing project and customer satisfaction. - Internal coordination with multi-functional teams to deliver works to customers on time.

i) Build and maintain positive work relationships with Internal and External business partners to create a good rapport to facilitates patronage and generates revenue. ii) Employ knowledge of Epicor ERP products and services in providing appropriate responses, enquiries and in assisting with the resolutions of issues or complaints. iii) Ensure compliance with Customer Service standards and proper relationship management. iv) Involving and strategize with the marketing team for digital marketing campaigns and activities like online advertisements, SEO, and etc for targeted industries.

i) Responsible to ensure smooth running of daily operations which included front line supervision and reporting completion. ii) Involving in promotional events coordination. iii) Maintaining a high standard of operational control/ audit compliance. iv) Providing efficient service in meeting customer’s ( P&G) needs.

i) Responsible to ensure smooth running of daily operations which included front line supervision and authorization of banking transactions. ii) Involving in system enhancement projects which benefit to both internal and external organisation. iii) Maintaining a high standard of operational control/ audit compliance. iv) Providing efficient service in meeting customers' banking needs.

i) Assisting in daily operations. ii) Organizing National Dealers' Business Meeting which was the main engagement event between company and dealers. iii) Involving in preparing Dealer Development Plan. iv) Compiling of Due Diligence which needed to be reported to Head Office.