Tanja Kostiainen

Prinova is a leading global supplier of ingredients for the food, beverage and nutrition industries. • Managing a portfolio of 100+ international customers across Europe and global markets, acting as a primary point of contact for logistics and ensuring consistent, high-quality service delivery. Enhancing the customer experience by providing seamless communication in French for French‑speaking clients. • Owning end-to-end customer delivery processes across multiple regions, overseeing five 3PL warehouses and consistently ensuring on-time and in-full (OTIF) performance. • Overseeing the accurate and timely issuance of critical shipping documentation including health certificates, COO, and DG notes to support compliant and efficient global shipments. • Collaborating closely with product managers to ensure timely material availability and accurate allocation aligned with customer expectations. • Resolving non-conformances and operational issues proactively, improving service reliability and customer satisfaction.

Invisible Collection is the leading online platform for discovering the world’s best interior designers and access their unique work, handcrafted by the best artisans. • Led end-to-end logistics operations for US market, from pick-ups and crating to white-glove delivery, ensuring seamless execution and on-time installations. • Reduced logistics costs by sourcing competitive quotes from freight providers while maintaining delivery timelines and service.

Voicevale is a Global Nuts, Dried Fruits, Seeds and Coffee Sourcing Company. • Build strong relationships with 30 global suppliers (Turkey, China US), 50+ key accounts and SMB customers and 5 warehouses in the UK and Europe acting as a central point of coordination to optimise the order-to-delivery process and improve service reliability. • Ensured optimal stock levels of commodities and accurate import documentation issuance (health certificates, B/L, COI) resulting in successful fulfillment of all sales orders. • Managed documentary collections with banks in a timely manner and coordinated direct FCL shipments from the origin (Turkey, China) to the customers in Europe and Australia. • Developed strong knowledge of import and export regulations within the food industry, including UK Port Health requirements ensuring full compliance and minimising delays in customs clearance. • Key achievements: Initiated subscription to a container tracking platform providing real-time shipment updates and increasing customer satisfaction.

NTN EUROPE is a world leader for bearings, constant-velocity joints, linear modules, distribution rollers and associated training and services. • Managed a portfolio of 30+ distributors across Northern Europe and Russia, building strong relationships communicating in their native languages and supporting commercial growth. • Tailored product solutions and processed quotes and sales orders via SAP for successful deliveries. • Supported expansion of e-commerce channels in the Nordic market. • Mastered the complexities of international trade, including customs regulations and logistics in Russia and worldwide.

Dutel is one of the world's leading Jacquard fabric manufacturers. • Advised clients on lead-time, MOQ, price and product developments to facilitate successful sales. • Represented the company at Première Vision exhibition biannually, showcasing new collections and driving increased sales opportunities. • Managed end-to-end export processes, including pro-forma invoices, Letters of Credit, and all required documentation, ensuring timely and compliant international shipments. • Resolved efficiently complex issues related to logistics and customs by using Russian language skills.

Taught English to classes from age 4 to 11. • Increased pupils'​ motivation and contributed to European cooperation between schools by setting an e-twinning project in English partnering with a school in Spain. • Reinforced the diversity of European cultures and languages (Finnish and English) in the host institution through project work, films and music. • Held a presentation about the Finnish educational system for the teacher community in Albertville which was received with enthusiasm.

• Hosted and supervised various activities for children such as treasure hunt, face painting, bingo and games. • Delivered excellent customer service in a fast-paced environment on a ferry.

• Multiple teaching assignments of French and English from 1 day to 2 weeks in elementary, middle and high schools and adult education in Helsinki region.

Oy Tamware Ab designs and produces components for public transportation vehicles. • Managed the end-to-end order-to-delivery process for the Russian market, overseeing export documentation. • Translated and edited contracts and technical documentation (English, Russian, Finnish), supporting clear communication and reducing operational errors. • Issued proforma invoices, monitored payment status, and prepared all required export documentation guaranteeing timely shipment of the goods.

• Translated museum catalogues from Finnish to French and Russian. • Customer service in the museum shop.

• Psychology of Learning and Development • Studies in Subject Didactics - French, Russian • Teaching Practice

• French Literature, Comparative Literature, Linguistics, Latin, Old French.

French Literature, Linguistics, Breton Language.