Tania Hancock
Manufacturing Manager @ Laminex Australia
About
A senior sales executive with highly developed leadership and management skills and proven success in delivering maximum value for both the business and the customer. Held in high regard for the level of integrity and co-operative approach taken in business dealings. Passionate about customer satisfaction and adept at listening to customers and championing their views within the business. Specific areas where I can bring value are: • Leadership – Creating effective teams through open communication, coaching and encouraging and supporting professional and personal development and growth. • Results Focused – proven ability to meet and exceed performance targets, holding myself and my team accountable. Measures performance using tools such as KPI's and CRM. • Business Acumen - broad understanding and ability to analyse business performance through to P&L. Knowledge and understanding of manufacturing business processes - production, logistics, workplace safety, sales and order administration. • Relationship Management – One of my key drivers, accomplished at developing and maintaining complex relationships with both internal and external stakeholders at all levels of business. • Sales Management/New Business – experienced in developing and implementing strategic sales plans in line with overall business objectives. Creating business solutions, driving increased profitability through new business development and customer acquisition and retention outcomes. • Continuous Improvement, Results and Processes – delivers improved results and creates value adding outcomes for both the customer and the business. I have focused on continuing my professional development particularly in the areas of general management, leadership and negotiation, combining these with my professional experience, and applying current best practices to all that I do. I was a director on the board of the Australasian Paper Industry Association from August 2010 to May 2017.
Australia
Ballarat Central
Building Materials
Negotiation, Paper Industry, Sales Management, Business Strategy, Change Management, Product Development, Supply Chain Management, Operations Management, Strategic Planning, Continuous Improvement, Contract Negotiation, New Business Development, Supply Chain, Team Leadership, Logistics, B2B, Key Account Management, Strategic Partnerships, International Sales, Market Analysis
Experience
Manufacturing Manager
Laminex Australia
Ballarat, Victoria, Australia
Support Services Manager
Laminex Australia
Ballarat, Victoria, Australia
Warehouse and Logistics Leader
Laminex Australia
Account Director
Salmat
Sydney, Australia
Salmat is a leading ASX listed Australian marketing services business which helps clients connect with their customers, week-in, week-out. Salmat's unique combination of targeted letterbox and digital marketing solutions enables clients to effectively Reach, Convert and Serve their customers. Annual operating revenue of $250M. The role is responsible for developing robust relationships with senior leaders of strategic clients to maximise revenue opportunities across the Marketing Solutions product suite. Accountable for revenue and profit of key clients’ activities and responsible for identifying and securing new revenue streams via new opportunities, innovation and strategic development. Broad customer base – apparel, sporting goods, jewellery, department stores and utilities.
Sales Director, Australasian Newspaper Publishers
Norske Skog
Sydney
Promoted to a newly created role as a result of an organisational restructure. Responsibilities of the role were expanded from that of Account Director to include the New Zealand and Pacific Island markets and the strategic guidance and management accountability for waste services, recovered paper and technical support and development.
Account Director - Australian Newspaper Publishers
Norske Skog
Sydney, Australia
Accountable for annual operating revenue of up to $400M per annum. Responsible for the management and development of relationships, processes and activities between key customer accounts and Norske Skog Australasia so as to deliver the maximum value for both parties. This included: • High level strategy development and implementation • Negotiation and management of supply contracts • Target setting and achievement of sales volume and revenue • Annual price negotiations • Regional optimisation
Managing Director
Holmen Board and Paper
Sydney, Australia
Reporting to the VP Sales and Marketing based in Sweden, the role managed the P&L and provided guidance and development of the local team whilst growing sales volumes and the profitability of the business in the Australian and New Zealand markets. • Development of strategic sales plans in conjunction with senior management in Sweden. • Set market pricing commensurate with HO requirements, monitoring price v profit. • Annual and Quarterly financial reporting . • Multi-level relationship management both internal and external. • Grew revenue by development of new business. • Managed external warehouse facilities and maintained optimum stock levels.
Deputy Managing Director
Holmen Board and Paper
Interim role, shadowing the preceding MD prior to his retirement.
Sales Manager
Holmen Board and Paper
Office Manager
Paper Agencies (Aust & NZ)
Education
Macquarie Business School
General Management
AGSM @ UNSW Business School
Leadership, Developing Effective Negotiation and Influencing Skills
AGSM @ UNSW Business School
General Manager Program
AGSM @ UNSW Business School
The Authentic Communicator - Activating Presence
AGSM @ UNSW Business School
Making Strategy Happen
AGSM @ UNSW Business School
Women in Leadership
Tania Hancock's Contact Information
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