Orang Tang Enow

Serve as the primary analytical support point for inquiries from PrescribeIT® pharmacy users, providing data-driven insights related to financial reconciliations, account performance, and billing discrepancies, while collaborating with Accounts Receivable, Technical Support, and Pharmacy Engagement teams. • Reconcile, clean, validate, and pre-process complex datasets to support financial and operational analysis, applying established analytical techniques and developing new methodologies as required; manage monthly billing reconciliation processes in collaboration with the Finance team and produce utilization analytics for PrescribeIT® pharmacy partners. • Prepare, analyze, and maintain recurring reports and data imports/exports using analytical tools and programming languages such as Excel, SQL, and Python to support business decision-making. • Participate in User Acceptance Testing (UAT) by analyzing billing portal system outputs, validating data accuracy and functionality, documenting findings, and confirming resolution of data-related defects prior to production deployment. • Develop, document, and manage system enhancement requests by identifying data gaps, process inefficiencies, and reporting limitations within billing systems and customer-facing portals, and recommending data-driven improvements. • Perform billing account configuration and data maintenance activities, ensuring data integrity and accuracy to support reliable monthly billing analysis and reporting.

• Spearheaded the launch of a pivotal financial product, securing $10M in sales and 10M users in six months, markedly boosting market reach. • Enhanced product adoption by 30% and revenue growth by 32%, by leading targeted market research and optimizing customer engagement strategies. • Directed cross-functional teams, successfully launching multiple products, and improving operational timelines. • Elevated Net Promoter Score (NPS) by 7% by refining MVP based on direct customer insights and robust market analysis, improving engineering outputs. • Developed strategic partnerships, fostering collaborations with fintech startups to integrate innovative technologies, enhancing product features, and increasing user engagement by 15%. • Implemented advanced analytics tools to monitor real-time product

• Collaborated with engineering teams to align MVP developments with market demands, boosting prototype approval by 40%. • Increased user satisfaction by 30% post-adjustments by capturing and implementing customer feedback effectively. • Streamlined product delivery, cutting development time by 15% and accelerating the release cycle through detailed requirement documentation. • Led stakeholder workshops, enhancing feature implementation by 25% and elevating product competitiveness.• Collaborated with engineering teams to align MVP developments with market demands, boosting prototype approval by 40%. • Increased user satisfaction by 30% post-adjustments by capturing and implementing customer feedback effectively. • Streamlined product delivery, cutting development time by 15% and accelerating the release cycle through detailed requirement documentation. • Led stakeholder workshops, enhancing feature implementation by 25% and elevating product competitiveness.

• Boosted user base by 25% through innovative digital marketing strategies and dynamic user engagement campaigns. • Reduced product development cycles by 20%, leveraging agile methodologies and enhancing team collaboration. • Surpassed user acquisition targets by embedding thorough market research into the product development process. • Achieved a 15% improvement in customer retention via continual data-driven product enhancements.• Boosted user base by 25% through innovative digital marketing strategies and dynamic user engagement campaigns. • Reduced product development cycles by 20%, leveraging agile methodologies and enhancing team collaboration. • Surpassed user acquisition targets by embedding thorough market research into the product development process. • Achieved a 15% improvement in customer retention via continual data-driven product enhancements.