Tan Jia Bin

Started as WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system beyond one platform. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support, all inside WhatsApp and connected messaging channels. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.

Solution selling for corporate companies with hiring needs. - Managed a few hundred corporate (Startup, SME, MNC) accounts. - Qualifying leads through BANT - Conduct inbound and outbound calls to the prospects. - Understand client hiring needs based on their hiring frequency, budget, and requirements. - Discover their difficulties and pain points by providing professional advice and overcoming them with our solution. - Pitch them about the value proposition of the brands, MauKerja and RiceBowl such as what makes us different from competitors and how can we overcome their hiring difficulties. - Customize suitable and appropriate solutions for their hiring needs, then generate quotations and invoices along with the services included. - Keep track of the payment and monitor the performance of the job ads. - Work closely with the customer success team to ensure customer satisfaction and thus become a repeat customer. - Keep track of the sales by reviewing the pipeline with the leader weekly. - Perform other assigned duties.

Provide suitable and appropriate solution for new inquiry or existing client when they show their interest on our product such as Private Office, Coworking Desk, Virtual Office, Lounge, etc. Key accountability: - Handle inbound calls or outbound calls for new inquiry and existing pipeline. Email and phone call are the main communication tool with client. - Mainly handle China market, followed by Hong Kong, Taiwan, and other countries market. - Able to communicate in English, Mandarin, Cantonese, Hokkien, and Malay with clients from different countries. - Qualifying leads through BANT (Budget, Authorities, Need, Timing) - Understand client requirement toward the offie space such as the needs of business registration, location, sizes, and any extra services. - Utilize CRM tools (Microsoft Dynamic 365) by record notes activity clearly and accurately. - Pitch them about the value proposition of the brands under IWG group such as Regus, Spaces, Signature, etc - Working closely with field team when the client would like to conduct site visit to our centre. - Customise suitable and appropriate solution for new inquiry or existing client based on their requirement and budget, even cross sell and upsell to client by understanding their future plan. - Generate quotation along with services included, product details, centre photos, etc. - Issue agreement to client and follow up until the payment is made - Hand over the client to the centre team for them to pick it up - Review performance with team leader in monthly basis. - Perform other duties as assigned.

Provide A - Z services to all property buyers and tenants - Sourcing for residential and commercial listing for sales or rent - Inspect the property condition and state of repair, services and amenities available, as well as the ownership of property - Market property listing on property advertisement website such as Iproperty, Propertyguru, Mudah, Facebook, and also previous prospect. - Background check for the tenant for the beneficial of the property owner. - Negotiate on the rental or the price of the property and also other terms and conditions. - Follow up the payment and also appoint banker and lawyer for the legal matter if needed. - Conduct property management services if required by the property owner.

Graduated with merits from UTAR majoring in Building and Property Management.