Tamara Oess
Product Manager & UX Specialist @ Coople Switzerland
About
I'm passionate about the intersection of business, technical and user needs to develop an excellent product experience. My strength is creating and fostering a deep user understanding by combining various data sources, and bringing that knowledge into development teams to find creative solutions together.
Switzerland
Zurich
Marketing & Advertising
Requirement Specifications, Product Management, Statistics, Produktforschung und -entwicklung, Operations Research, Strategic Thinking, Analytik, Requirements Engineering, SQL, Figma (Software), Confluence, Stimme des Kunden, Research Skills, User Interviews, Interaction Design, Human Computer Interaction, English, Research Methods, Customer Research, Analytical Skills
Experience

Product Manager & UX Specialist
Zurich, Switzerland
- Own Compliance and Monetisation at Coople, an AI-first workforce platform — shipping features that keep the product legally sound across markets while directly driving revenue - Prototype new ideas hands-on using Cursor, and regularly ship small improvements to production. Bridging the gap between product thinking and engineering execution - Translate complex regulatory requirements (minimum wages, labour agreements, contracts, data protection) into product experiences that don't add friction for workers or employers - Drive monetisation strategy end-to-end — from pricing model decisions to the billing and checkout flows that make them real - Work cross-functionally with legal, finance, engineering, and ops to align product decisions with compliance obligations and commercial goals

UX Researcher
Zurich, Switzerland
- Management of research initiatives: Successful management of product-related research initiatives, resulting in recommendations for improving customer journeys - Data “evangelization”: Introduction of data-driven decision-making processes in the product team, stringent inclusion of customer feedback to create roadmap and product strategy - Effective communication of research results: increasing understanding and stakeholder buy-in through transparent communication via video reports - Development & scaling of research operations incl. insights management tool, automation of test subject recruitment, research training for UX design and product management team - Expansion of the test subject pool: significant expansion to over 400 participants, ensuring a diverse & representative pool

UX Researcher
Zürich, Kanton Zürich, Schweiz
– Closely collaborated with PMs for discovery, ideation, and prioritization of features – Identified and removed pain points by generating and sharing actionable insights with designers, developers and PMs – Collaborated with developers to implement wireframes and designs – Combined qualitative and quantitative findings to deepen user understanding – Represented product know-how in sales visits – Contributed market research know-how to inform product and brand strategy

Praktikantin UX & Design
FriendsTip
Zürich und Umgebung, Schweiz
Screendesign, Appdesign, Usability, Webdesign, Mockups

Intern
Heidiland Tourismus
Amden, St Gallen, Switzerland
Education
Tamara Oess's Contact Information
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