Tamara Mustachi

MNP was the 2021 LinkedIn Talent Awards Winner for Best Talent Acquisition Team and Talent Insights Pioneer

MNP is Canada's 5th largest accounting, tax, and business consulting firm, and a recipient of the "Canada's Best Employer Award" for 12 consecutive years. I developed and led the attraction, selection, and hiring for a wide variety of positions from Senior to Executive level, including Assurance, IT, Forensics, Domestic and International Tax, Consulting, and Valuations.

My focus was securing new business, managing accounts, building relationships and placing candidates in positions within a wide variety of industries such as Accounting-Finance, IT, Administrative Support, Communications, Human Resources, etc. Ran a 360 desk.

• Arranged Interviews and administered assessment tests • Prepared and maintained employee files ensuring confidentiality of personnel information • Updated employee data via HRIS including employment related and personnel records. • Researched policies and procedures for HR Advisors • Tracked performance review metrics • Provided administrative support to the HR Advisors as needed • Organized new employee orientation for faculty staff • Managed, tracked and reported legislative employee training requirements (WHMIS, AODA, H&S) • Managed the recruitment email address inbox and responded to general inquiries • Created and enhanced reports for the purpose of tracking health and safety inspections as well as joint health and safety committee action items. • Maintained and updated the Human Resources website through the Content Management System • Assisted with the implementation of awards and recognition programs • Provided employee verification letters and written offer letters. • Updated and maintained organizational chart

• Recruited employees: posted jobs, liaised with recruitment agencies, screened candidates, developed interview questions, interviewed, performed reference checks, developed pay scale, performed orientation and training of new employees, conducted performance review meetings • Managed a team of Sales Representatives who focused on securing new business opportunities • Demonstrated organizations skills by planning and preparing regular team meetings and one-on-one meetings • Created reports about each employee which was utilized when conducting performance reviews • Showcased ability to handle confidential information by working with employees pay scales and product costings which required case by case agreements and could not be shown to internal staff members or external clients • Sales strategy and client targeting. • Managed re-development of product catalogue which included redesign, layout and photography • Participated in trade shows and conventions which included organizing samples, liaising with organizers, and setup of stands at venues

*Responsible for an account portfolio worth over £4.3m *Won Confex 2011 Account Manager of the Year after generating £2m in sales from zero in 11 months *Won Sales Director Award in 2011 and 2012 *Opened 40 new client accounts in one year • Retained and developed accounts through strong professional customer relationships • Sourced new business and opened numerous new accounts • Worked closely with marketing to drive brand plans and commercial strategy • Created Joint Business Plans and held regular business reviews with customers • Responsible for P&L for all accounts to ensure profitability • Performed gap analysis on both new or existing accounts • Created and developed account plans, incl. SWOT analysis, for key accounts • Project managed numerous product launches • Informed customers of market trends and when to purchase goods, which resulted in very strong customer relationships • Responsible for ensuring debtors were within KPI requirements • Lead several tenders for contract business

Graduated with Highest Distinction Presidents list

Presidents Honour Roll