takako tahara

manager

About

*Through merger of HP and Compaq, integrated and deployed administrative process for Compaq support service on SAP and other internal applications, which never give impact to sales activity *Standardized and developed the entry rule for direct/indirect sales path on SAP over Asia Pacific and Japan region as a project leader with other sales/business member. Enabled to obtain right direct/indirect sales result for marketing department, and contributed to assess incentive. *Implemented proactive quoting schedule for 50 accounts under negotiating sales with data analysis and contributed to obtain revenue without extra discount and delay of quoting *Finalized and deployed the appropriate Japanese design for external web tool which calculates for computer support amount to meet sales environment and trained 70 users in order to provide quick pricing to meet highly competitive environment and customer base requirement *Awarded by team and project manager for the above.

Country

japan

City

tokyo

Industry

computer hardware

Skill

project management, business analysis

Experience

group secretary

toyo kohan

1984-4 - 1988-7 · 4 yrs 4 mos

Engaged in technical development group as a group secretary

manager

sony csl

2013-1 - Present · 13 yrs 9 mos

Manager at Sony CSL

internal consultant for asia pacific and japan

hewlett-packard

2008-5 - 2009-10 · 1 yr 6 mos

Established the recognition process on SAP for support service of channel partner in Asia Pacific and Japan region in accordance with other regions, Europe, and America. Launched operational process into back office in China and India, and trained them. Enabled to extract report from BDW to check the accuracy for operation group in accordance with Sales, Sales Operation and Marketing requirement. Awarded as peer to peer. Investigated the process of customer support service operation and washed out specific operation for Japan – since their transaction amount is big – and negotiated to eliminate or reduce target process (i.e., providing quote by paper). Approximately 50% reduction worked in progress between Japan operation team and support service sales. Localized quote inquiring form for computer support contract with investigation in SAP support model and translation.

supervisor and administrator

compaq computer

1998-6 - 2002-3 · 3 yrs 10 mos

* Combined administrative operation for support service into one database after merger with Compaq. Simplified entry work so as to multiple staff could do that and as to manage workload. * Improved turnaround time successfully. * Generated quote, contract, purchase order as a contract administrator.

administrator

hewlett-packard

1989-11 - 1998-5 · 8 yrs 7 mos

* Organized administration duties of education business for customer. Monitored sales forecasts and revenue. * Reported monthly final revenue results for finance team.

business process analyst in japan

hewlett-packard

2006-10 - 2008-4 · 1 yr 7 mos

Maintained external Web tool for channel partner, which was for support service pricing and downstream from SAP, as Japan Lead. Evaluated global design whenever design changes and localized - if it would fit to Japanese business environment or not. If it would not, modified words into more appropriate Japanese expressions. Coordinated meetings between customer operation and sales group and reached to proper solution with them. Demonstrated and prepared training material on how to use that tool for channel partner, sales person, and sales coordinator, and newly obtained over 60 users. Completed document for SOX compliance of support service administration with Japanese and Indian business analysts for 1 month. Merged administrative process for support service operation for fixed service of server and PC as a member of HP and Compaq merger project team and provided SAP operational training for Japan team.