Tahirra Jackson

I run my own photography business where I manage everything from client communication to final delivery, while handling the technical and creative side of each shoot. - Oversee photography sessions from setup through final delivery, including equipment, editing, and client communication. - Troubleshoot hardware and software issues during live shoots to keep sessions running smoothly. Organize and maintain digital files using Adobe Lightroom/Photoshop. - Operate camera, lighting, and tethered equipment for studio and on-location sessions. Guide clients through technical setup and real-time image review. - Deliver final galleries to clients and ensure successful access and file downloads, resolving any login or PIN-related issues. - Manage client communication and follow-ups via email and phone, including updates, troubleshooting, and invoice/payment coordination. - Build and maintain the photography website, managing content, image formatting, and ensuring all links, navigation, and user functionality work properly.

I support mobile events (as needed) where I handle setup, operations, and customer service, often working in fast-moving environments with changing needs. - Lead mobile event setups including equipment transport, organization, and service preparation. Process customer transactions using cash, card, and ticket-based systems. - Maintain inventory and stock organization during live events. - Adapt quickly to changing environments and real time event needs. - Support seamless event execution in high-pressure, client-facing settings.

I worked in a fast-paced hospitality environment where I managed high volumes of customer interactions, handled transactions, and kept operations running smoothly. - Provide attentive guest service while maintaining accuracy and efficiency during busy shifts. - Resolve customer issues quickly while maintaining professionalism and accuracy. - Operate POS and payment systems during busy service periods. - Track inventory and support daily stock organization. - Coordinate with team members to keep service efficient during peak hours.

I worked in a retail environment assisting customers with product selection, explaining features, and ensuring a smooth purchasing experience. - Assisted customers with product selection by clearly explaining features, pricing, and functionality. - Delivered strong customer support while maintaining multiple client interactions. - Processed transactions and handled POS systems with accuracy. - Resolved customer questions and concerns to ensure a positive experience.

I worked as a photography lead supporting both individual and team-based shoots, while also handling customer interaction, sales, and backend production tasks. - Supported studio and on-location shoots including camera, lighting, and workflow setup. - Led independent sessions involving photography, customer interaction, sales, and payment processing. - Addressed client questions and resolved order issues. - Maintained organized editing workflows and digital file systems. - Assisted with photo editing, product preparation, and order fulfillment.

I managed stockroom operations and supported store logistics, including inventory tracking, team coordination, and shipment processing. - Managed stockroom operations including inventory organization, labeling, and shipment processing. - Led and coordinated a team of stockroom associates, assigning tasks and overseeing workflow during shifts. - Used a USR scanning system to track incoming and outgoing inventory. - Handled returns, packaging, and shipment preparation. - Supported both customer facing and operational needs in a high volume retail environment across the store.

Earned my Bachelor of Fine Arts degree in 3 years with a focus on performance, communication, and adaptability in high-pressure environments. Developed strong interpersonal skills, problem-solving abilities, and the ability to think quickly and effectively in real-time situations. These experiences built a foundation in communication and critical thinking that I now bring into my transition into IT support and technology.