Sooyeon Nam

• Logistics Optimization (Ocean Cargo Business) – Monitor reports to track and analyze logistics performance, identifying areas for improvement – Maintain strong relationships with various vendors such as carriers and truckers – Process and manage export shipments, preparing documents and price quotes for international freight • Pricing and Procurement Expertise – Skilled in managing pricing strategies and procurement processes for global ocean tenders – Experienced in analyzing cost structures, negotiating competitive rates, and ensuring profitability – Adept at collaborating with carriers and suppliers to secure optimal pricing and service terms • Customer-Centric Approach – Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction – Collaborated with clients to understand their specific requirements and customized logistics solutions accordingly

• Collaborated with finance teams to streamline APAR workflows, improving overall financial reporting accuracy. • Coordinate and manage end-to-end export operations, ensuring compliance with international trade regulations. • Cultivate strong relationships with global partners, carriers, and customs authorities.

• Engaged with over 100 community members, leading targeted advocacy efforts to address housing needs and concerns. • Provided direct support to 50+ individuals seeking housing assistance, resulting in a 30% increase in successful placements. • Conducted personalized consultations, leading to a 25% improvement in client satisfaction and successful housing placements.

• Managed the booking and coordination of a significant volume of airline tickets, handling over 2,000 transactions monthly. • Negotiated favorable terms with airlines, resulting in 25% cost savings on bulk ticket purchases. • Led the monthly closing process for Accounts Payable and Receivable (APAR), ensuring accurate financial reporting.

• Managed a diverse portfolio of key client accounts, fostering strong relationships and understanding their unique airline service requirements •Successfully led the monthly closing process for Accounts Payable and Receivable, ensuring accurate financial reporting.