sylvie massia

* Establish market value * Negotiate market values with customers for total theft and total losses * Take full customer statements on total thefts * Complete documentation for the transfer of vehicles and Proof of loss * Authorize payments for insurance claims

* Negotiate total losses and total thefts with insurance cie * Determine market value * Complet documentation for Substitutions * Complet month end statistics for the Department * Took care of litigation files and worked closely with company lawyers * Prepared litigation files * Developed virtual program

* Investigate claims * Negotiate settlements * Authorize payments to claimants * Determines liability by inspecting the losses * Interview claimants and witnesses * Review police accident reports * Total Losses and Thefts

* Conduct Anti Money Laundering / Anti- terrorist financing AML/ATF Investigations * Perform account/transaction research as needed * Conduct background investigations as required * Review and research suspect items and/or transactions and report suspicious activity as required * Communicate with AML Compliance Manager any customer activies and trends that could implicate potential money laundering or terrorist financing * Perform routine compliance tasks and issues, typically conerning documentation, reporting, etc... * Apply knowledge of company policies and standard practices to resolve problems * Analyse issues and use judgement to make decisions * Escalate non-standard problems or issues * Miscellaneous duties as assigned

Sr Analyst Financial Crimes