Sylvia Kow

Global Sr. Inside Sales @ Lenovo

About

At Lenovo, my role involves cultivating robust customer relationships and developing a keen understanding of diverse business needs to drive sales. Our team's proactive engagement has resulted in a solid sales pipeline that aligns with Lenovo's comprehensive product catalogue, including hardware, software, and services. Holding a Bachelor's degree in Marketing, I bring a blend of academic knowledge and hands-on experience in account management and Microsoft Office proficiency to the table. My commitment to fostering enduring partnerships and a passion for the evolving IT landscape propel me to excel in driving business solutions and growth.

Country

Malaysia

City

Petaling Jaya

Industry

Information Technology & Services

Skill

Sales, Account Management, Microsoft Office, Channel Partners, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Photoshop, Partner Relationship Management, Partner Development

Experience

Global Sr. Inside Sales

Lenovo

2022-5 - Present · 4 yrs 5 mos

Malaysia

Develop appropriate sales pipeline by building and maintaining strong customer relationships. Establish a professional working relationship (up to the executive level) with clients, and develops a core understanding of the unique business needs. Proactive calling into identified prospects and install base accounts to achieve venue targets. Work directly with customers and BPs to quote and price products and servicesto best suit requirements. Uncovering opportunities, selling the benefits of the full catalogue of Lenovo products and selling against the competition.

Inside Channel Account Manager

Lenovo

2019-4 - 2022-5 · 3 yrs 2 mos

Malaysia

Coordinate with partners to create and execute business plans to meet salesgoals. Evaluate partner sales performance and recommend improvements. Educate partners on our product portfolio and ad-hoc services we offered. Manage sales pipeline, forecast monthly sales and identify new businessopportunities. Develop positive working relationship with partners. Follow and share everyon-trend information in term on product and services withbusiness partner. Sell solutions that include hardware, software and services.

Inside Sales Support Representative

Lenovo

2018-6 - 2019-4 · 11 mos

Malaysia

Propose and provide sales quotation according to customer requirement and budget Provide sales related supports to sales team and business partner Work closely with logistics team to ensure order process in timely manner Ensure timely follow-up and response on inquiries Prepare sales related report and present on weekly sales meeting Participate group activity to develop and drive for process enhancement

Inside Sales Representative

VSTECS Berhad

2016-6 - 2018-6 · 2 yrs 1 mo

Malaysia

Associate with partners on sales planning and provide supporting whenever they need it. Provide proposal and quotation according to customer requirement and budget. Understand customer requirement and needs Attend customer calls and email queries in accurate and timely manner. Develop positive relationship with partners and explore new opportunity and make sales closure. Manage and house-keep our sales pipeline and sales forecast report regularly.

Marketing Internship

Offpeak

2016-1 - 2016-4 · 4 mos

Malaysia

Manage marketing campaign by using some effective promotional tools such as mailchimp, facebook ad and etc. Handling customer experience and feedback Brain storming for creative ideas for content generation. Event organizer