Sylvain Genoni

Développement de nouveaux marchés Mise en place de collaboration avec l'écosystème Ouverture de nouveaux comptes (univers du parcours digital en point de vente, CMS, affichage dynamique, encaissement

en formation pour obtenir un Niveau d'étude Master. En parallèle, je travaille sur un projet de jeu autour de la négociation...

Ordering and payment terminal solutions - API editors and development - Point-of-sale services. Vision and Growth - Mastering the environment, - Defining the commercial strategy for the retail sector (evaluating potential and opportunities, formalizing development directions, defining the Commercial Action Plan), - Proposing product developments and new services and working on their implementation with product teams, factories and digital factories, marketing, purchasing, project management, and the legal department. Financial Management - Setting objectives in collaboration with the other members of the Executive Committee, formalizing them in terms of P&L, and then managing them via a CRM. Providing highly detailed monitoring to finance. - Managing commercial activity by solution and by client. Forecasting upcoming sales to optimize resource requirements (equipment inventory, consultant workload). - Monitoring invoicing. Customer Loyalty - Develop relationships with C-level teams - Understand customer strategies to provide them with the right solutions - Implement improvements to existing contracts Team Management - Direct reporting: Supervise the sales team; set objectives, support them in negotiations, and implement methods to improve performance - Cross-functional relationships: Ensure the smooth running of contracts and calls for tenders with multidisciplinary teams New Clients - Prospect in collaboration with software partners - Responsible for end-to-end management of calls for tenders. From organizing the response to defining the value proposition, including presentations, maintaining relationships with all parties, and negotiating the contract #Retail#Negotiation#Hardware#FieldServices#Application#Management#RFP#CRM#Forecast#Hunting#CustomerRelationship

HW POS Sales Strategy; Setting market targets based on the environment, Management; Setting objectives, Implementing a CRM and monitoring forecasts and budgets, Management; Managing and supporting KAMs in their negotiations, Prospecting; Managing partner relationships and responding to calls for tenders, #RFP#POS#SCO#Kiosks

SQLI is a digital services company. I was responsible for developing the Digital Retail offering: - Agile project with a V-cycle. - Project management in time-based and fixed-price modes, with contract work or on-site. Strategy: - Anticipate market developments and the future needs of strategic and retail clients. - Share strategic insights with management to guide the overall strategy. - Develop and implement a development strategy for the retail sector based on market developments. Budget - Manage each client's P&L and report both internally and to clients. - Maintain a robust and reliable CRM and forecasting system. Client Relations - Strategic Account Management: Build relationships with C-level executives and other key decision-makers to promote our solutions and identify new opportunities. Establish and monitor an account plan, - Ensure service quality and sales promises, - Lead and sometimes organize steering or strategic committee meetings, - Work on contract improvements. Development - Build and enrich a robust pipeline of opportunities through proactive approaches, - Design and present offers tailored to the specific challenges of each account in collaboration with the consulting and project teams, - Negotiate and conclude complex, high-value contracts, - Coordinate multidisciplinary teams (pre-sales, marketing, delivery, operations, etc.) to meet requests, - Ensure the transition between the sales process and the delivery phase. #digital#Agile#contracts#package#Retail#Cloud#SaaS

Au sein de la division retail de Fujitsu, en charge du développement commerciale des offres : - applications retail suite - omni-canal - In store digitalisation platform - services aux magasins (services utilisateurs, maintenance) / Plateforme de services - Application POS, Customer Journey et de solutions ITSM (ServiceNow) - Vente d'applications (on premise, hosted ou SaaS), de projet, de services associés, maintenance & TMA, de Hardware (SCO, TPE, scanners,...). - Ventes de solutions partenaires (SerivceNow, Run My Process). Stratégie : - Développer et exécuter la stratégie de vente et de croissance spécifique à l’univers du Retail, alignée sur les objectifs généraux de l'entreprise, - Collaborer avec les membres de l'équipe Retail au niveau international pour créer une offre Paneuropéenne et partager les bonnes pratiques. Budget : - Établir un large pipeline d'opportunités de vente, gérer le développement du pipeline et présenter un forecast robuste auprès d’un management international Fidélisation : - Présenter des réponses innovantes basées sur les expertises des laboratoires Fujitsu et des expériences acquises aux C-level. - Assurer la reconduite des contrats en collaboration avec les delevery managers Fujitsu. Prospection - Diriger le processus de vente de bout en bout, de la prospection et du pitch à la négociation du contrat et à l'intégration - Travailler en étroite collaboration avec le marketing, les produits, la finance, le juridique et d'autres départements clés pour obtenir l'alignement, l'adhésion à la mise en œuvre et à l'exécution des réponses aux appels d’offres. #international#Gouvernance#CRM#Salesforce#IA#Digital#Retail#API#Managed services#POS#ServiceNow

Prospecting/Headhunting - Territory: France - Offer: POS systems / Sales promotion systems - loyalty. - Development of relationships with partners and consulting firms Sales of retail solutions; applications, projects, services, maintenance, POS hardware, SCO, etc. #Headhunting#Customer Journey#Retail#Partners

Publisher of dedicated category management business solutions Prospecting/Headhunting: - Territory: France - Belgium - Targets: Pharmaceutical laboratories - Supermarket manufacturers - Results: 2009 - 12% revenue growth in the region Client portfolio management: - 60 clients managed in France and Belgium Sales of merchandising solutions, margin management, budget definition by brand, assortment management, promotional effectiveness, etc. - Territory: France - Belgium - Targets: Pharmaceutical Laboratories - GMS Industrialists - Results: 2009 - Growth of 12% of turnover in the territory Management of a client portfolio: - 60 clients managed in France and Belgium Sale of merchandising solutions, management of the mass of margin, definition of budgets by brand, management of assortments, promotional efficiency, ...

Software sales, services, and merchandising consulting - Organize prospecting - Conduct merchandising training - Sell solutions and ensure successful deployment Target: Industrial suppliers to mass retailers.

Merchandising advisor.   - Targets: CPG suppliers, retail   - Results: 4 award-winning clients at the IFM (French Institute of Merchandising) Managing a portfolio of 10 clients per year on average   - Project management   - Construction of service proposals