syed Feroz

syed Feroz

Scrum Master @ Tata Consultancy Services

About

I am a Certified Scrum Master (CSM), SAFe 6.0 Agilist, and Kanban Practitioner with over twelve years of experience in IT, Agile project management, and manual testing. My career has been dedicated to empowering teams, driving Agile transformations, and optimizing delivery processes to ensure high-quality software solutions. I thrive in fast-paced environments where collaboration, efficiency, and innovation are key to delivering business excellence.Throughout my career, I have successfully led Agile teams for TCS and Cognizant, aligning technical execution with business objectives while ensuring compliance with industry standards. My expertise in Agile methodologies, project management, and manual testing has allowed me to build high-performing teams that deliver scalable and impactful solutions. I specialize in Agile project management, guiding teams through Scrum, SAFe 6.0, and Kanban frameworks, facilitating Agile ceremonies, and ensuring seamless sprint execution. I work closely with Product Owners, developers, and stakeholders to refine the product backlog, prioritize critical features, and foster a culture of collaboration and transparency.In addition to Agile coaching and leadership, I have a strong background in manual testing and quality assurance, where I have conducted functional, regression, system, and user acceptance testing (UAT) to enhance software reliability. By designing and executing comprehensive test plans and ensuring defect tracking through JIRA, Azure DevOps, and other test management tools, I have contributed to the continuous improvement of software quality and performance.Beyond execution, I focus on risk management and process optimization, identifying bottlenecks in workflows, tracking Agile metrics such as velocity, burndown charts, and cycle time, and implementing strategies to enhance productivity. My ability to mentor and coach teams has helped foster a work culture that values continuous improvement, self-organization, and adaptability.I am passionate about leading teams, optimizing processes, and delivering solutions that make an impact. I look forward to connecting with like-minded professionals to exchange insights on Agile leadership, project delivery, and software quality excellence.

Country

India

City

Hyderabad

Industry

Information Technology & Services

Skill

Jira, Agile & Waterfall Methodologies, Kanban, Manual Testing | Functional Testing | Regression Testing | System Testing, User Acceptance Testing (UAT) | Test Case Design | Test Execution, Defect Tracking | Bug Reporting | Test Management, JIRA | Azure DevOps | SQL for Database Validation, Cross-functional Collaboration | Root Cause Analysis, PI planning, Software Management, Agile Methodologies, Scrum, Project Planning, Agile Coaching, Scrumban, Retrospectives

Experience

Tata Consultancy Services

Scrum Master

Tata Consultancy Services

LinkedIn
2023-1 - Present · 3 yrs 9 mos

Hyderabad, Telangana, India

Leading Agile teams to deliver high-impact solutions for Apple, ensuring seamless collaboration across cross-functional teams. Focused on driving Agile best practices, fostering a culture of continuous improvement, and optimizing team performance through Scrum, SAFe, and Kanban methodologies. Key Responsibilities: Facilitating Scrum ceremonies – Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to improve team efficiency and collaboration. Tracking Agile metrics (velocity, burndown charts, cycle time) to identify improvement areas and optimize delivery. Removing impediments and enabling teams to deliver high-quality software solutions aligned with business goals. Coaching teams on Agile best practices and fostering a culture of collaboration, innovation, and adaptability. Working closely with Product Owners, Developers, QA teams, and stakeholders to refine requirements and improve backlog management. Leveraging JIRA, Confluence, and Azure DevOps for seamless project tracking and transparency. Key Achievements: Improved sprint efficiency and reduced cycle time by 25% through continuous process optimisations. Led Agile transformation initiatives, enhancing team collaboration and stakeholder engagement. Ensured seamless product deliveries while aligning with Apple’s high standards of innovation and quality.

Cognizant

Scrum Master

Cognizant

LinkedIn
2021-1 - 2022-12 · 2 yrs

Hyderabad, Telangana, India

Led Agile teams in the Healthcare domain, delivering high-quality software solutions for Optum UHG. Focused on improving team collaboration, optimizing Agile processes, and ensuring seamless execution of healthcare-related projects. Key Responsibilities: Facilitated Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) to drive engagement and enhance team performance. Partnered with Product Owners, Developers, and QA teams to refine requirements, maintain a prioritized backlog, and align development efforts with business goals. Tracked Agile metrics (velocity, burndown charts, cycle time) to improve sprint efficiency and identify process optimizations. Ensured compliance with healthcare regulations and security standards, maintaining high-quality standards in software delivery. Removed impediments, fostered collaboration, and encouraged cross-functional teamwork to achieve sprint objectives. Utilized JIRA, Azure DevOps, and Confluence to track progress, manage sprints, and improve transparency. Key Achievements: Successfully transitioned teams from Waterfall to Agile methodologies, improving adaptability and development efficiency. Strengthened stakeholder collaboration, ensuring alignment between business requirements and technical implementation. Enhanced team productivity and software quality through Agile best practices, driving continuous improvement within the healthcare project.

Cognizant

Technical Team Lead

Cognizant

LinkedIn
2017-2 - 2020-12 · 3 yrs 11 mos

Hyderabad, Telangana, India

Lead manual testing efforts to ensure high-quality software delivery by identifying defects early in the development lifecycle and enhancing application performance. Worked closely with developers and business teams to ensure seamless execution of test plans and defect resolutions. Key Responsibilities: Designed and executed test cases, test plans, and test scripts to validate software functionality. Conducted functional, regression, system, and user acceptance testing (UAT). Documented and reported defects using JIRA, Azure DevOps, and other test management tools. Performed requirement analysis to create comprehensive test coverage for applications. Ensured traceability of test cases and maintained detailed defect tracking reports. Collaborated with developers, business analysts, and stakeholders to resolve software issues. Provided mentorship and guidance to junior testers, improving team efficiency.

GlobalLogic

Analyst

GlobalLogic

LinkedIn
2013-4 - 2016-6 · 3 yrs 3 mos

Hyderabad, Telangana, India

Education

JNTUH College of Engineering Hyderabad

JNTUH College of Engineering Hyderabad

LinkedIn

Electrical, Electronic and Communications Engineering Technology/Technician

2008 - 2012 · 4 yrs

syed Feroz's Contact Information

Email

******@***.com

Phone

(**) *** ****

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