Syed Mansoor Adeel
Dital Channals Management | AI Transformation | CRM, ERP, Backend Systems Management) @ muvi Cinemas
About
Currently working with Next Generations Co., a leading group of companies for Entertainment, Real estate, beauty shops and gym. Overall 20+ years of experience in: End to end implementation of large enterprise solutions, digital transformation (web, apps, KIOSK, POS), Customer Relationship Management, Microsoft Dynamics 365, Real Estate system. Portfolio management, RFPs, estimation, design, integrations with third party systems, configuration, testing, deployment, change management and support. Cross-domain, cross-functional and cross-industry solution Design & Implementation, Project & Technical Team Management.
Saudi Arabia
Riyadh
Information Technology & Services
Application Performance Management, Amazon Web Services (AWS), Integration with payment gateways, Integration with third party systems, Development and Maintenance, Stakeholder Collaboration and Support, Continuous Improvement and Innovation, Continuous Improvement and Innovations, Digital Transformation, Application Downtime Management, Service-Level Agreements (SLA), Attribution System - Adjust, Application Lifecycle Management, Vista Entertainment System, Customer Relationship Management System - Braze, Generative AI Studio, Microsoft Copilot Studio, Stakeholder Management, Scope Management, Microsoft Dynamics 365
Experience

Dital Channals Management | AI Transformation | CRM, ERP, Backend Systems Management)
Riyadh, Saudi Arabia
-Managing Applications Landscape of company -Application lifecycle management -Manage Digital Channels (iOS, Android, Web, KIOSK) of Company -Team Management for Digital Platforms (iOS, Android, Web) -Conduct regular updates of company applications landscape -Managing POS system for 22 locations across the Kingdom -Managing 24/7 support for site operations and digital channels -Conduct regular meetings to enhance system functionalities -Vista Entertainment System Management -Customer Relationship Management System implementation -Implementation of Attribution System (Adjust) -ML/AI Based Solutions evaluation and implementation -Manage and maintain company Apps, websites, ensuring uptime, performance, security, SEO, and overall optimization. -Troubleshoot and resolve website-related issues across hardware, software, and network systems. -Implementation of monitoring tools (Applications and Network) -Customer Data Platform implementation (using AWS platform) -Group Finance system handling (MS Dynamics 365) -Engagement with Digital Channels Partners for development, maintenance and support activities. -Prepare RFPs to enhance features for managing company initiatives -Contracts Finalization -SLA and maintenance contracts management -Monitor website analytics, generate reports, and recommend improvements to enhance user experience and performance. -Manage user experience enhancement activities -Oversee maintenance activities of MS Dynamics AX 365 -Implement new requirements / modules of MS Dynamics 365 -Defining of Project Scope and Objectives -Develop High Level and Detailed Project Plans -Create and maintain comprehensive project documentations -Manage and Track Projects -Measure Project Performance -Participate in planning with direct and cross functional teams -Establish and implement project communication plans -Engagement with Microsoft Partners

Sr. ERP Techno Functional Consultant
Al-Riyadh Governorate, Saudi Arabia
In house ERP Techno Functional consultant (MS Dynamics AX) for implementation of ERP projects for the company. - Compile business requirements - Prepare scope of work - Project Management of implementation - Ensure smooth implementation of requirements

Technical Engagement Manager
Lahore - Pakistan
Maintain contact and communication with all project team members and other participants to ensure conformance with requirements of each project(s) and client user expectations. Implement strong program management practices (change requests, issue management, risk management and decision tracking) and contribute to standard client implementation methodologies and management best practices. Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline and deliverables. Manage Engagements of Staff on Projects Responsible of Project Profit/Loss Team Management Coordinate with clients during & after implementation of projects Client Process Re-engineering, Change Management & Process alignment with international standards

Lead Technical Functional Consultant
Lahore
Participate in Pre-Sales and prepare demos for clients. Work on full life cycle of AX 2012 for Trade, Manufacturing & Retail Channels. Lead the team of Functional Consultants Coordinate with the clients during & after implementation of AX 2012 Client Process Re-engineering, Change Management & Process alignment with international standards

Manager MIS/Microsoft Dynamics AX Project Coordinator
Lahore-Pakistan
When I have joined the company they were using an old fox based software for their company data management. I have taken over it and converted their software in Visual Basic 6.0 and then I have upgraded to .Net and developed software for data management of the company. After successful utilization of inhouse development company decided to upgrade to a tier 1 ERP and have purchased Microsoft Dynamics AX 2009, which is working and now a days we are upgrading to AX 2012. I am working as Project Manager to implement following modules in 2012 Financials: GL, AP, AR, Bank Management, Post Dated Cheque Management, Budgets, Fixed Assets, SMS Functionality Trade & Logistics: INV, Material Management, Procurement & Sourcing, Lab test services, Sales, Retail Management System Manufacturing, MRP Sales Force Management Project Management & Project Accounting Customer Relationship Management Human Resource Management BI Tools, Report Customization Skills: Microsofty Dynamics AX 2012, Microsoft Dynamics AX 2009, Visual Basic .NET, Visual Basic 6.0, PHP, Crystal Reports 8+, SQL Server 2005, SQL Server 2008 R2, Report Customization of Microsoft Dynamics AX, PowerPivot

Team Lead/Project Manager
Creative Solutions
Lahore-Pakistann
I have managed to develop systems for following industries during my services. Mediceena Pharma (Pvt.) Ltd. Big Bird Group of Companies Hi-Tech Group of Companies City District Government Lahore Super Chicks Babbar Arts Ammar Arts Grace Tailors Standard Traders www.koydo.com(German client) Chamber of Commerce & Industries Lahore, voting slip system Skills: Visual Basic 6.0, Visual Basic .Net, SQL Server 2000, 2005, PHP, MySQL

Sr. Software Engineer
Dynamics Engineering
Lahore-Pakistan
I have developed their POS, trading software including warehouse management. Their shops where connected over LAN and data was centrally managed including rates updates and any inventory location changes in main warehouse of the company.
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