Syed Javed

Driving technology enabled smart kitchen operations, ensuring high volume meal production, process efficiency, and consistent service delivery across a large scale institutional setup. Delivered ~9000 meals daily with consistent quality and service timelines Transitioned to a 70% automated kitchen setup, improving operational efficiency Minimized wastage through improved procurement and inventory control Strengthened productivity across a 200 member team Optimized dining hall utilization with smooth high volume service flow Smart Kitchen Operations, Process Automation, Production Planning, Vendor Management, Workforce Management, Food Safety Compliance

Drove multi-property hotel operations, executing pre-opening projects, enhancing guest experiences, and optimizing revenue, ADR, and occupancy across competitive markets. Achievements: Successfully launched Akasiya (63 keys) and Green Park (70 keys) with full departmental readiness and smooth operational go-live. Scaled monthly revenue to ~QAR 8 Cr while sustaining strong ADR and high occupancy levels in a competitive market. Reduced operational costs by 12% through process and vendor optimization Elevated guest satisfaction scores and customer loyalty via experience enhancement programs Streamlined procurement, FF&E, OS&E, and vendor contracts to ensure quality and on-time delivery.

Oversaw daily operations across multiple properties, implementing sales and marketing strategies, and driving financial performance and operational excellence. Achievements: Improved occupancy by 15% and ADR by 10% through strategic sales and marketing initiatives Reduced operational expenses by 12% while enhancing guest satisfaction scores Implemented employee training programs to boost team efficiency and cross-department collaboration Conducted audits and performance reviews to ensure compliance and service excellence Strengthened brand presence and corporate partnerships via industry representation

Drove room bookings and banquet sales, managing corporate accounts, and executing revenue optimization and client engagement strategies. Achievements: Increased room revenue by 20% through client engagement and upselling Enhanced banquet and event sales contributing approximately 30% of total property revenue Expanded corporate client base by 25% in the local market Supported sales forecasting and market analysis to improve commercial outcomes Collaborated on branding and digital campaigns to boost visibility across OTAs

Gained rotational operational experience across Front Office, Housekeeping, F&B, and Kitchen, ensuring service excellence and operational readiness. Achievements: Improved operational coordination across departments, reducing guest complaints by 15% Assisted in successful execution of corporate and private events Maintained hygiene, safety, and presentation standards consistently Supported team scheduling and supervision to ensure service continuity Recognized for punctuality, discipline, and service commitment during training

Completed structured industrial training, gaining foundational knowledge of core hospitality operations and service protocols. Achievements: Recognized for exemplary punctuality, discipline, and commitment during training Assisted in banquet and conference operations contributing to smooth execution Learned structured workflows and guest service etiquette across departments Observed and supported SOP compliance in operational tasks Assisted in maintaining property readiness and operational efficiency.