Syed Hamza Abbas

Service Engineer @ Diwan International Pvt Ltd

About

Experienced Project and Application Engineer with a strong background in the renewable energy sector specializing in Huawei inverters. Passionate about advancing sustainable solutions and leveraging technical expertise to drive sales and support initiatives. Skilled in providing comprehensive training, resolving technical issues, and mentoring sales teams to enhance customer satisfaction and achieve business objectives. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients.

Country

Pakistan

City

Karāchi

Industry

Electrical & Electronic Manufacturing

Skill

Technical Understanding, Technical Documentation, Fault Finding, Customer Support, Post-Sales, Solar Industry, System Solutions, Presales, Competitive Analysis, Technical Advisory, English, Technical Services, Problem Solving, Troubleshooting, Maintenance and Repair, O&M, Technical Support, fusionsolar, Huawei Technical Support, Google Docs

Experience

Service Engineer

Diwan International Pvt Ltd

2022-11 - Present · 3 yrs 11 mos

Karāchi

Providing installation Training Via Online webinar specializing in Huawei Inverters. Provided technical support for end-users and resolved escalated technical issues in Huawei Inverters across Pakistan. Trained and mentored new sales staff on customer service, product knowledge, and sales techniques