Syazwan Jamaludin

International Sales Support Specialist @ Apical Scientific Sdn Bhd

About

Results-driven Sales Support Specialist with a foundation in molecular and life sciences and experience spanning financial consultation, education, executive support, and sales. Certified in Google Data Analytics, applying analytical tools to optimize processes and drive strategic goals. Skilled in customer service, training, and scientific research, with a proven ability to enhance outcomes and support innovation across diverse sectors.

Country

Malaysia

City

Selangor

Industry

Biotechnology

Skill

Takaful, Insurance, Biotechnology, Microsoft Power Query, Microsoft Power BI, Data Cleaning, Google BigQuery, Data Visualization, RStudio, R Markdown, Data Analytics, SQL, R, Tableau, Microsoft Excel, Google Sheets, Technical Understanding, Product Knowledge, Customer Experience, Sales Presentations

Experience

International Sales Support Specialist

Apical Scientific Sdn Bhd

2024-10 - Present · 2 yrs

Seri Kembangan, Malaysia

Managed comprehensive sales and financial reports while addressing client inquiries, quotations, and order processing. Partnered with the marketing team to create and support strategic campaigns. Provided data-driven insights to support sales strategies and ensured effective inter-departmental communication to meet objectives and timelines.

Wealth Planner

Prudential Assurance Malaysia Berhad

2016-2 - Present · 10 yrs 8 mos

Petaling Jaya, Malaysia

Delivered personalized financial planning advice and insurance solutions to clients. Recruited, trained, and led a team of wealth planners, building a high-performing team. Facilitated continuous professional development and performance management for the team.

Assistant Lecturer

Universiti Tunku Abdul Rahman (UTAR)

2011-10 - 2012-5 · 8 mos

Petaling Jaya, Malaysia

Taught foundation-level students in Biology, developing and delivering comprehensive curriculum and assessment materials. Coordinated the “Biology for Non-Biology Majors” module, enhancing program outcomes and student engagement.

Junior Executive

Malaysia Digital Economy Corporation (MDEC)

2011-7 - 2011-10 · 4 mos

Cyberjaya, Malaysia

Supported the Business Strategy & Transformation Department in coordinating MDEC initiatives with stakeholders for "Digital Malaysia" project development. Organized syndications with government and non-governmental entities, contributing to strategic digital transformation planning.

Recruitment Executive

CXL Group

2011-1 - 2011-6 · 6 mos

Kuala Lumpur, Malaysia

Conducted candidate sourcing, preliminary interviews, and scheduling for multiple roles, ensuring an efficient recruitment process. Managed feedback and maintained positive candidate-consultant interactions to facilitate hiring objectives.

Sales Executive

Awam Saujana Sdn. Bhd.

2010-1 - 2011-1 · 1 yr 1 mo

Kuala Lumpur, Malaysia

Identified and developed relationships with key clients in the developer and government sectors, contributing to significant sales growth. Executed targeted sales strategies, negotiated contracts, and closed deals with major clients.

Customer Service Executive

VADS Berhad

2009-1 - 2010-1 · 1 yr 1 mo

Kuala Lumpur

Resolved customer inquiries professionally, maintained service standards, and ensured customer satisfaction across complex issues. Demonstrated adaptability in high-pressure environments, handling challenging situations with a solution-oriented approach.

Education

University of Leeds

Plant Science and Biotechnology

2013 - 2014 · 1 yr

Graduated Master's Degree with Merit, majored in Plant Development. Dissertation titled "Investigating the alternative kinase for nonsense-mediated mRNA decay in Arabidopsis thaliana".

University of Adelaide

Plant and Pest Science

2007 - 2007

Graduated with Honours (2A) in Plant and Pest Science, majored in Plant Virology. Dissertation titled "Species and strain specific detection of Wheat streak mosaic virus by reverse-transcription PCR".