Syaidatul Usna

⋆ Conduct daily hygiene inspections of food handler operators to ensure compliance with safety standards. ⋆ Enhance and maintain documentation, including SOPs, manuals, and operational forms for both halal and quality systems. ⋆ Assist in preparing management review documentation and statistical data analysis. ⋆ Inspect and sample every incoming food packaging material for quality assurance. ⋆ Manage external pest control services, including scheduling monthly treatments and reviewing reports for compliance. ⋆ Oversee external laboratory testing, including employee and equipment swab tests, air monitoring in production areas, and water quality assessments, while reviewing reports for corrective actions. ⋆ Perform sensory testing on product batches to maintain consistent quality. ⋆ Assist in performing quality control tasks by overseeing production activities and products. ⋆ Support R&D in new product development through ingredient preparation and sensory testing. ⋆ Participate in ISO 22000:2018 renewal certification audits and assist in addressing issues, including NCRs and OFIs. ⋆ Participate in annual internal audits for both Halal and quality systems.

⋆ Provide tutoring to students using Kumon's standardized methods, focusing on mathematics and English skills. ⋆ Check and mark student assignments and worksheets to assess understanding and progress. ⋆ Monitor student progress and adapted teaching methods to meet individual learning needs.

⋆ Prepare and serve a variety of coffee and tea beverages according to SOPs. ⋆ Provide customer service, handle transactions, and maintain a welcoming café environment. ⋆ Assist in store operations, including restocking supplies and maintaining cleanliness.

⋆ Ensured Halal compliance and upheld high standards of food safety and quality. ⋆ Developed and implemented SOPs and documentation for food safety, including Halal and Mesti requirements. ⋆ Managed Halal application processes and successfully secured approval within 2 months. ⋆ Oversaw the application for the Logo Buatan Malaysia. ⋆ Assisted in product reviews, particularly focusing on labeling to ensure regulatory compliance. ⋆ Supported product development, providing advice on formulation to enhance product quality. ⋆ Participated in food trade events and expos to represent the company and promote products. ⋆ Assisted in grant applications to secure funding and support for company projects. ⋆ Handled e-commerce platforms including Borong and DagangHalal, and assisted in marketing planning to boost online presence.

⋆ Managed day-to-day store operations, including greeting and serving customers, handling cashier duties, and overseeing staff. ⋆ Ensured excellent customer service and maintained high levels of customer satisfaction. ⋆ Upheld high standards of food hygiene and sanitation practices to ensure a clean and safe environment.

⋆ Assisted in ensuring regulatory compliance within the dairy industry. ⋆ Reviewed product labeling and packaging for both local and import products to ensure compliance with food law, regulations, and relevant standards. ⋆ Reviewed and assessed product formulations to ensure compliance with regulatory standards and industry guidelines. ⋆ Evaluated and verified nutritional claims and information to ensure accuracy and adherence to regulations. ⋆ Supported the application and renewal of the Healthier Choice Logo (HCL). ⋆ Assisted in preparing supporting documentation, including substantial materials for regulatory submissions.