Syahidah Hanifah

- Inputing and making daily reports. - Making Tax Invoice on E-faktur Application - Making Weekly and Monthly Reports.

•Administered sales and transaction processes, including data entry, reconciliation, and periodic reporting •Prepared operational and basic financial reports (P&L summaries, sales reports) to support management decision-making. •Create a Google form to collect purchase data from customers, process it to record purchases of goods. •Oversaw order data, order forms, and digital sales link distribution (Shopee and other digital platforms). •Arrange equipment for packing goods that must be sent to customers. •Pack the goods and send them to the shipping agent to be sent to the customer •Managed customer communications and complaint resolution across multiple channels, including email and social media. •Supported end-to-end transaction workflows from order processing through delivery, particularly within trading and online retail environments. •Ensured consistent service standards and positive customer experience delivery. •Proven ability to operate effectively in fast-paced, detail-oriented settings.

Receptionist Ground Floor (July - September 2017) - Welcoming guests who come and provide information and references related to the visit. - Receive a phone call and connect to the relevant department. - Manage administrative records relating to guests who come in and out. Receptionist President Director ( September 2017 - February 2018) - Welcoming guest for President director and connect to the secretary - Manage the meeting room - Receive a phone call and connect to relevant person - Manage administrative records relating guests who come in and out - Manage the letters and input to the system Receptionist Director of Management Asset (February 2018 - March 2020) - Welcoming guest for director and connect to the secretary - Manage the meeting room - Receive a phone call and connect to relevant person - Manage administrative records relating guests who come in and out - Manage the letters and input to the system

- Make a Work Contract - Manage Corporate E-mail - Manage Reports and sorting documents - Respond to inquiries from clients or business partners in person, via telephone or email - Write letters, memos and e-mails - Book a meeting room for a meeting - etc

HRD & Training Administration Staff ( January 29, 2014 - June 22, 2014) - Input personal trainee - Input absence of trainee and countinf trainee salary - Prepare test Material - Testing operator Matrix Skill - Input the data of Operator Matrix Skill - making a reports Production Planning Control (PPC) on Moulding Development (June 23, 2014 - October 2014) - Input daily data of output Production - Input daily data of rejection - Calculate output production -calculate WP production - Manage WP - Making Notes