syad nazir

Heading the Sage division in Qatar.

* Conduct Scoping Study and prepare Business Mapping Report * Identify Gaps through Gap Analysis sessions * Ensure the client understands the business process change required to successfully implement the ERP * Ensure the implementation team understands the customization required to meet the client’s specific needs * Customization of Report using Crystal Reporter Tool * Manage client expectations in terms of scope and time lines * Responsible for training key users in Finance, Operational & Project Job Costing modules and organize training for other modules * Responsible for training newly joined functional consultants in Finance, Operational & Project Job Costing modules as well as on how to manage clients and client queries in a professional manner

* Understand the business and requirement of the prospective client and design a prototype of the actual system * Coordinate and attend meetings with client to define requirements and project goals * Responsible for organizing meetings and producing minutes, and is usually the facilitator of these meetings. * Maintain team's project lists and work with users to determine priorities, and reports progress to the users * Responsible for training the End Users about SAGE ACCPAC ERP

* Complete sales activities starting from lead generation till converting prospects into customer * Complete presales activities – product presentation, GAP analysis, consulting right solution to the customer. Products are SAGE Accpac, CRM, ITSM – Smart Suite & Radaptive, Institute Management Solution – KED, DMS, Easy ERP bMate & Hospital Management Solution – Idea Med. * Customer Account Management - integral to bringing in new accounts for the company, as well as maintaining positive relationships with existing clients. * Finding new accounts, meeting with prospective business clients and managing existing clients in a manner that grows business. * Providing on-going support to the existing customers & supporting the internal team on the implementation, training * other activities.

* Running & Monitoring different series of Oracle processes, checking for errors, rerunning the processes if fails * Extracting output and log files of each oracle process * Generating reports of processing time & status * Communicating frequently with client by updating processing status * Reporting to the client about process run timing and other observations